Laura is very efficient, friendly and knowledgeable. Very professional made me feel super comfortable. Good personality as well.
Laura was super patient, knowledgeable and informative about my treatment and gave me some ideas for future procedures based on her experience. I was concerned about using as many units of Botox as was injected but love the results
Laura was friendly and informative. The office space is beautiful and the staff all very welcoming. No pressure to get a procedure after the consultation.
Everyone was so nice and Dr. Nassif figured out what was wrong with my nose, plus he was very caring!
Dr. Nassif was personable. He listened to the results I wanted to achieve. I particularly liked how he had photos ready to show me of people with similar issues.
To begin with I was blessed with the most skilled doctor in the world and the most incredible staff on top of that...very impressed with everything and everyone from start to finish! [Single best thing is...] How natural my end result looks
I came in looking for advice on possibly getting lasers or some kind of peel to treat the texture of my skin due to acne as a kid. I was dissuaded from this and instead purchased $300 worth of serums. No results or changes to my skin yet.
Brittney was amazing and honest and never tried to sell me a procedure that would not be successful.
Dr. N. spent time with me, explained the options thoroughly and was very personable and professional. The staff were all very professional and friendly; very welcoming.
I was hoping for a more positive answer from Dr. Nassif, knowing he is great at what he does. I didn’t feel comfortable to proceed with the surgery because the cost was too much for little results as he explained it. I appreciate Dr. Nassif for keeping it real with me. Ultimately it’s my decision to not move forward for little to no change. Therefore my appointment wasn’t bad, it was just not what I expected to be.
She was informative prior to the procedure. It put me at ease for my first visit. I did not have to go back and fix it. haha
Laura was great but I was not satisfied with the filler itself. My lips look exactly like they did a before I had filler in them just days later. I'm disappinted I wasted that money.
I liked that she took the time to explain things to me, she didn't try to sell me on anything I didn't want to do and when I asked her about filler for my smile lines she said she wouldn't recommend it because my lines weren't deep enough yet so it could look weird. She even called me the next day to see how I was doing since it was my first time getting Botox & fillers. My results were very natural and I didn't look fake. I'm very pleased with my results and will definitely be back!
She didn't want to treat my whole face...only spot treatment for the same price as whole face.. and after $800 I still have the dark spots.... she was very nice but not very "insecure" about my skin color and the laser... I am not coming back.
Lessened my facial lines, early on so hoping for even better results
The office staff was very friendly. The environment is nice, esthetically pleasing, and very clean. My waiting time was appropriate for a busy doctor's office. The assistant's questions were very thorough and precise. Dr. Nassif was very professional, very knowledgeable and with great "chair" side manner. I liked that he keeps a binder with all his accomplishments and CV in the waiting room. The patient letters were a great touch. Overall a great experience
Kyli is such a sweet and personable person . She knows exactly what's best for my skincare and has such a relaxing touch, I look forward to my facials with her!! Besides seeing results from her facials I like the regimen of products she has started for me.
Lasting positive skin transformation/ results. Kyli is an amazing therapist. I truly enjoy her knowledge and helpfulness when it comes to our sessions, she is very personable and I feel comfortable, welcome, and my skin is always glowing and has lasting positive effects when using her recommended products/services. Thank you!
Totally satisfied!! Loved the staff. The whole experience was fabulous. Can't wait to go back!!
Kyli was very informative in regards to an array of treatment options and educated me on beneficial products which I ended up loving. She was very personable and easy to talk to which made my visit very comfortable and delightful :) I plan to return in the near future for a facial.
I saw Dr. Nassif for a follow up and he's an amazing Dr. Then I had a hydrafacial.
Sending my highest praise to all who gave me the chance for a needed surgery that was painless and perfect for me. Thank you to all. Blessings to you, Dr. Paul Nassif. Everything was perfect.
Everything was very well organized and coordinated. I felt taken care of and in the best hands of Dr. Nassif. Ana Martin is so warm, caring and helpful and Kyli did a great job with my face! Dr. Frederick is amazing and readily available for all questions I had/have. I had a great experience and am looking forward to my future appointments!
I was highly satisfied due to the friendliness of all staff and the level of professionalism by Doctor and his staff. The experience exceeded my expectations and confirmed my confidence in choosing Dr. Nassif as the right person to perform this procedure.
Laura is amazing, professional perfectionist look what she did. Will definitely come back if you have the same offer.
I’m thrilled with the results, it keeps getting better as the weeks go by. I received recommendations of other Drs. from well meaning individuals, however, it was clear from the start that I didn’t want to go anywhere except with the very best surgeon. The Dr. is meticulous with pre-surgery consultations and aftercare. I had a discussion over Skype and in person with the Dr. and came away with a good understanding of what I could expect. The surgery progressed well, aftercare at the out patient facility recommended by the Dr's office was great! It was so seamless and I felt I received great care throughout my stay. I would do it again, if I had to go through another surgery in a heartbeat. Dr. Nassif is just as warm as he comes across on TV. He is a great doctor and a fine human being! I can’t thank him enough for making me feel incredibly safe and protected. I am very happy with the results!
Super Gentle, everything was thoroughly explained and I loved the results. Laura is wonderful!!
I really liked Laura and how thorough she was. She took the time to explain everything to me. Your facility was also very nice. [Single best thing is...] Laura's patience. The Botox results look great.
Laura was extremely sweet and very informative when injecting the filler into my lip and made sure I was 100 percent okay while she was applying. [Single best thing is...] The results are amazing and I'm happy to go back
listened to what I wanted. Smoother result.
Dr. Nassif is an extremely knowledgeable and skilled doctor with a fantastic bedside manner. Not only is he so attentive to detail but he is completely upfront and honest which can be hard to find in a doctor. Dr. Nassif listened to what I wanted and was so supportive throughout the entire process. It is and has been an incredible and lifechanging experience working with Dr. Nassif. Feeling confident in how I look and knowing that I was in the best hands as possible with Dr. Nassif.
Dr Nassif is an artist. He rally knows what he is doing. I felt very safe in his hands and under his care. I wanted to just feel rejuvenated not over done. Thats exactly what he did. Those who do not know i have a face lift say "you look fabulous" shhh
Amazing service from Corrine and laura. Laura did a botox touch up and took great care of me. She is so thorough and detail oriented. I wouldn't go to anyone else but her. Quick procedure, on time and very custom
For the price I didn't get even close to what I wanted. Also, Dr. Nassif said he would be performing an open rhinoplasty before surgery, then after surgery he says he did closed rhinoplasty to save me healing time, but results are not even close to what I was hoping for. Not only that, Dr. Nassif didn't take out my splints, he also was late to post op appointment by two hours, and every time I let face to face I got the feeling he was in a rush to get out.
The surgeon took a lot of time to review my photos and potential procedures as well as potential results. I really felt like I learned a lot about my options. The doctor proposed 3 different areas and what could be done for me.
From the minute I met Dr Nassif, I knew he would be my doctor for a corrective surgery. The day of my surgery dr Nassif spoke to me again about the outcome of what I wanted - really listened to me and gave me exactly what I wanted. I had a bad experience prior. Dr. Nassif, the anesthesiologists, and the nurse were superb. Emotionally and physically my prior bad experienced vanished. I feel great, appreciate the experience and the outcome more than words can express.Thank you so much!!
You are always so professional and thorough.
Laura did the best job with my volbella filler. She really evaluated my lips and they are exactly what I wanted. She is really good at listening to the patient and I was really impressed with her.
Yes. Laura was informative and I am pleased with the results. She is also very sweet and I am comfortable working with her.
Laura Fisher was so helpful and informative throughout the whole experience. She listened to my concerns and worked with me, it felt like we reached my goal together. I was very comfortable and confident throughout the whole visit. I will definitely be back and see her again for future procedures. She was the best, most comfortable medical experience that I've had in years. My lips look exactly like she had described they would. I was never confused or mislead. Positive experience from start to finish.
Yes. Esthetician left in the middle of consult and said she didn't have time for the procedure just consult. I drove from Carlsbad to see this person and won't go back again.
From the moment I arrived the staff and Doctor were fantastic.... totally satisfied
Request was granted. [Single best thing is...] Provider involvement and professionalism.
Dr. Nassif and the entire team were incredibly nice and accommodating. Dr. Nassif walked me to the check out and ensured I was properly handed to the next person. Best experience!
I was quoted a particular fee for services by Anna for a certain duration for a second revision w/Nassif. Then I was given an additional bill because the surgery went over, even though the amount I was quoted was within the window of time allotted. I was given a week to pay the balance and was told they are not a bank, so they could not space out that unexpected payment. Also, I felt that I should have not been charged for the revision fee because I had paid approximately $32,000 for the initial revision surgery. I was fine with paying the hospital fee, but not the additional fee Nassif's office charged me and frankly it was a hardship. I don't appreciate unexpected cost.
Everyone is welcoming and helpful.
Laura was patient and enthusiastic about my questions and concerns. She put together a detailed proposal for me that was comprehensive and easy to review.
Laura is really sweet and made the entire appointment easy.
Laura listened carefully and gave a sense of comfort. She addressed all the important points. I'll consider the treatment in the close future.
I look younger! Laura was very professional and knowledgeable. I appreciate her classy polished look and her complete explanations when I directed questions to her. She did a great job on my fillers.
Amazing experience with Laura and help from Corrine! Looks natural
Yes I love the staff and office
Dr. Nassif is a great listener. He is smart, professional and friendly. The entire experience was fantastic. From the pre-op appointments and facial, all of the physicians involved, to the post operative care, everything went so well.
I was so happy to meet the Doctor and him taking the time to listen to me and answer my questions.I didn’t feel rushed and I was really happy to have someone of his knowledge and expertise.He was awosome,and very professional.The staff and the coordinator were absolute delight, very welcoming and sincerely nice and down to earth.Loved every minute of my visit
It felt extremely rushed. The surgeon was arrogant, I didn’t feel comfortable enough to ask some specific questions/request specific changes to the “after” images that were created. I felt as if I were looked down upon by the surgeon and other staff members.
Consultation was thorough and not rushed. I wish, however, that the staff had told me that the consult was going to take over 2 hours, so that I could have allotted the full amount of time in my schedule.
I love my result. Very skilled treatment provider. I love Dr Nassif's office and employees I look better.
Because Teresa and Corrine were extremely helpful
Dr Nassif evaluated my progress, listened to my concerns and recommended I see Collette. He also made sure she was able to see me before I had to leave for the airport.
My experience, time and again, is a 10 plus. The service behind the Nassif brand, the people of the Nassif brand, the kindness and professionalism of the Nassif brand, and the product, services and atmosphere, are for me, exactly what I want my aesthetic experience to be. I will let you know when I have a sub-par experience. Which I doubt will ever happen. Everyone is "on-board", "equipped" and "gets it". Protect the Nassif brand. Hope this is helpful.
Some of my friends sent me recommendations of competent plastic surgeons based in my home town (San Jose/San Francisco). No way! I was not going to take any chances going anywhere else, except to the very best of the best. So glad to have been in the competent hands of Dr Nassif his team and dear Ana. Two weeks into healing and it looks better than before! I am a patient for life as they have a great spa!
I dislike my nose after my primary rhinoplasty it was short, upturn and small on my face after surgery my nose no longer short and upturn and my nosetril not showing last ke before but i hope to fix my nostrils to make them more smooth in the future. The best thing about this experience is to have a great doctor that realy listen to you, advise you and being so honest and straight. He just take care of me like one of his own realative. I love him so much
I felt completely looked after throughout the whole process. I’m extremely happy with the outcome of my surgery. Dr Nassif is the best, without a doubt. I can now breathe out of my left nostril, my nose no longer constantly runs like it used to and most of all it looks like a normal nose instead of being crooked.
I am satisfied with Dr. Nassifs application of the treatment, and I prefer the needles he uses. Absolutely no pain. I am satisfied with the treatment, however for my next appointment I will need more units/areas of botox as I still have great movement in my brow area.)
My overall experience was outstanding! Scheduling my appointment and meeting Dr. Nassif was the best experience I have ever had in a doctors office. The staff was extremely knowledgeable and friendly. Dr. Nassif took time to explain the procedures and the outcome of the surgeries that I will be having in October 2018. I know I will be in good hands with Dr. Nassif and his team!! I’m so excited to see his amazing work.
Dr. Nassif's consultation was professional, comprehensive, detailed and he ensured that it was understood in a respectful yet kind, considerate manner. He also understood my concerns and questions regarding different surgical options to obtain a result with which I was more satisfied (less of a wider nose). His staff and coordinator have also beem exceptional in ensuring I'm properly supported throughout this process. Of all the plastic surgeons with whom I've consulted and had surgery, Dr. Nassif and his staff have been the best in every way imaginable. I am more than impressed with how they have taken care of me, my concerns and questions.
The Dr was sensitive to my situation, very confident in his ability to correct the problem and offered many examples of the procedure (himself as one) and its potential outcome. Followup calls with Ana on process and other Drs to assist in modifying the prescription were great - I'd highly recommend the Dr. to others
The doctor was able to explain the procedure to me in a way that I could understand from start to end, recovery, follow up. I thought that was the best part. Knowing what's going to happen and how eased my mind.
An amazing overall experience. I wish I could have had the before and after adjustments made to my pictures so that I could consider the procedure. However, Dr. Nassif was extremely invested in my case and patiently answered all my questions.
I flew 3.5 hours, paid 500.00, and waited 3 months for this appointment to not have the staff complete my appointment because their prior patient was running late. I flew home and got a call a week later!
Aubrie Cook was very sweet, kind & knowledgeable... Her assistants were also very kind ( I experienced a potential fainting spell, Aubrie and her assistants handled it very well....
The doctor and all staff made me feel very comfortable and informed me in every step on what will go on with my procedure. They made me feel very welcomed with attention to detail on my concerns
Am highly satisfied, because when I come to the clinic I was treated with kindness and respect that is what matters to me . Thanks
I haven't completely healed yet. Only 4weeks out of a face lift. Waiting to finish healing.
We will be in touch in a few year when Haydn is old enough for the surgery. Wish it could happen sooner but will wait. Thank you for your time Dr Nassif!
Regained my confidence. Aubrie and Ana are very customer service oriented with and amazing listing skill
Dr. Nassif is AWESOME!!!! ana and patty are great!
I was very satisfied with the honesty about my particular case. Even though it is not something I feel ready for just yet. I know when I am ready I will come to dr nassif.
Because I didn't got nothing done yet . I am waiting for my smile app with doctor and waiting for laser until next month
This practice is run very professionally. I was able to request a consultation appointment online, input my medical history online, and confirm all the details of the appointment via email.
I can breathe better and the overall look of my nose is 100% better. results turned out better than I expected.
everything turned out perfect. it changed my life and made me way more confident.
Dr. Nassif is fantastic. Dr. Frisenda is fantastic. Aubrie is fantastic. Jaime the pre-op nurse is fantastic. Ladies at front desk are fantastic. Ana and Patty are fantastic. So blessed to have my son so well taken care of!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Dr Nassif and his entire team are amazing. I had a extraordinary experience from scheduling my consultation to post surgery. Dr Nassif's technique is flawless, he is professional, knowledgable, caring and makes you his #1 priority. I could not be happier with my results! Dr. Nassif performed a revision rhinoplasty, neck lift with pixie ear repair, chin augmentation and chin implant. Thank you, Dr Nassif for giving me a profile that I love.
Very nice staffReally like and respect DrNassif
I'm doing well and can breathe. It was jumbled and rushed. We changed the Skype appt. several times. Skype needs to have sines social interaction built into it just like an office appt., and this didn't.
The professionalism and overall experience of the appointment was incredibly professional and informative. I would definitely go back to this treatment center and recommend it to many people.
Everyone involved was very friendly and professional
The staff and surgeon were helpful, professional and knowledgeable.
Wait time was over two hours. Appt time and day I had scheduled was changed by the office but I was not notified until I got the appt confirmation a week before. Looks very good
Dr. Nassif cares and knows his craft. Im going have him do my nose procedure because of his bedside Manner and because of his knowledge. I would not trust anybody else but dr. Nassif to proceed with my nose surgery
As always, the staff and Dr. Nassif are exceptional with all they do. My lip is smaller and symmetrical. Dr. Nassif did an excellent job as expected.
Yes, everything was great! Really liked Dr. Nassif and his staff.
I know that Dr. Nassif has decades of experience with this type of surgery and I think he is the best doctor, in the entire country, to perform a surgery like this. I also would only trust him with my nose since its a very important facial feature and complex surgery.
My entire experience was great! I felt nothing during the procedure and the staff took great care of me. I saw results quickly. I will be back for my next procedure
Dr Nassif does a lot of extra steps to ensure understanding of the whole process prior to surgery. He spent a lot of time with me- answering questions and telling me what to expect. There was a lot of touch by various members of the staff. Makes you feel very comfortable
Surgeon and Patient Coordinator were exceptional in meeting all my issues that arose during pre-op, surgery, and post -op. I would recommend Dr. Nassif and his Patient Coordinator Anna to all my friends that are looking to have cosmetic surgery in the future. This procedure has made me look younger.
i'm one of those people who use to say that I would grow old gracefully and never have a surgical procedure done. Never say never right? What I learned is growing old gracefully meant happy with yourself. I was at a point in which I was disappearing from photo opts and cringed when I saw a photo of myself.I did research for four years and saw two other surgeons before I decided to spend the extra money and do to Dr. Nassif. His consultation was intense as he is very thorough for optimal results. He was very clear about any complications I might experience because of the surgery.One of my main concerns being waking up from surgery in that past hasn't alway been pleasant for me. His staff told me not to worry because his anesthesiologist was one of the best. His anesthesiologist called me prior to surgery to address any concerns I might have. He must be good because I recall waking up being smooth.It has been two months since my surgery and I am beyond happy with my results. The biggest surprise for me was that I experienced very little pain post-opt. Week two I was only taking one pain pill a day and can say that the amount of pain I experienced was never overwhelming.I will aways be grateful to him and his staff for their professionalism and going above and beyond in making me feel welcome.
No more pixie ears !! Beautiful chin , neckline. Incision lines are so perfect . Love it ! Professional . Caring . Listens. On schedule., no waiting. Everything from start to finish was coordinated perfectly. State of the art facility. Results fantastic and getting better everyday. The esthetician was very caring and amazing. Dr Nassif has been the most gifted and caring surgeon. Also Dr Frisernda has been there also and is amazing . Thank you and sincere gratitude. [patient name]
I felt that everything that I experienced over the three week period was of the highest quality and I am extremely pleased with my results. My breathing has completely changes for the better and I have never been happier with my breathing. My nose also looks beautiful and more symmetrical than it ever has. It has changed my day to day life so much because of these things.
Friendly staff, professional, beautiful office environment, questions professionally answered, high standard of care, detailed instructions pre- and postop...and expected outcome of procedure. Results are great!
When i nooked the initial appointment I asked specially to the black receptionist to find out does Dr. Nassiff performs turbinate reduction. The receptionist said she will forward my question to the surgical coordinator. I waited a week no answer then I call again. Spoke to the black receptionist again and she said she forwarded the question but will try again. Two weeks went by no answer. I booked my ticket from Miami to California hoping the unprofessionalism was just a one time incident. No. I then hadn't consultation making sure I read what I signed I saw that it said the 500.00 for the consultation fee wouldBe put toward the surgery. Nothing if it saying if the surgery was not completed. So I proceeded to consult with Dr. Nassiff I told him about my nose and asked if he performed a turbinate reduction he said no I don't do that I said I reached out to your office three times trying to find out if you do that type of surgery I got no response. I even said no to skyping with you because my nose is so complex you need to see in person the severity of my nose. I said I watched Botched and My case is similar to Season 3 episode 20. He said well I cannot do the surgery but if you want your nose bigger I can do that. I said no. I said but you are able to make all the other patients breathe. He said he does rhinoplasty and those type of things. I left the consultation frustrated then I called to speak to dr Nassiff regarding the 500.00refund the receptionist took the message never got a call back. Then I callled the next day to speak to someone and the woman answered the phone said we have your message we will call you back. I called the next day then the person said the manager is in Las Vegas with the doctors and she will call you back Monday. No call mine day. I called Monday. I told the manager is in seeing patients all day she will call you when she is available. I called the next day the receptionist said let me see if the manager is free, receptionist came back to the line to ask me what is this regarding. I told her regarding the 500.00 she said she has your message and will be in touch. I waited two more days called again I was told by the receptionist the mama get is in with patients right now. I called two days later and spoke to the manager and she said the fee is non refundable its for Dr. Nassiff time with me. I explained what the conversation with Dr. Nassiff entailed in the room during my visit. The manager said he never said he would not perform the surgery. I said you were not even in the room she said he does do turbinate reductions all the time. I said now that is a lie because he said he does not do turbinate reductions. The manager said well you are not getting your money back it's like when you go see a lawyer and they charge you the initial fee for their time. I said well what I signed said the 500.00 would go to the surgery and the doctor said he would not perform the surgery. So why am I not getting my money back. She said well I can offer you a facial. I said that is not what I want.
Everyone was very professional and courteous.
Dr. Nassif has been extremely professional and kind as well. He took care of me very well and was very careful if I was in slightest of pain. My results are remarkable and I'm still in shock as to how beautiful everything turned out. Dr. Nassif is definitely the most talented and skilled surgeon out there and I would highly recommend him to everyone. The results of my profile and tip of my nose are remarkable
Everyone was really nice and explained everything really well!
I have the most beautiful results. My nose looks fantastic after the procedure Dr. Nassif and Dr. Irvine did and the LED treatment really improved the swelling that I had after the surgery. The swelling after the LED treatment went down significantly and it was much easier to breath after that treatment.
Dr. Nassif was very kind and explained everything to me and his staff is absolutely amazing in helping me to plan my surgery.
El Dr. Nassif me parece un excelente profesional en la cirugía de rinoplastia. Veo el programa de Chapuzas estéticas " en Madrid, y después de ver los resultados extraordinarios tras sus operaciones, me decidí a ponerme en sus manos para resolver mi problema. Translation: Dr. Nassif seems to me an excellent professional in rhinoplasty surgery. I see the "Aesthetic Chapuzas" program in Madrid, and after seeing the extraordinary results after their operations, I decided to put myself in their hands to solve my problem.
Everything about my experience was pleasant. The staff is very professional and prompt. Dr. Nassif did a face lift and the results are amazing. He was very thorough and was very clear about the things that could go wrong as a result of the surgery in my consultation. The recovery was surprisingly very smooth and with very little pain. I have had surgery in the past and waking always seem to be the worst part. However, his anesthesiologist was the best. My waking up from surgery was the smoothest I have every experienced. I was very nervous when I checked in for surgery but my pre-op nurse was wonderful, so any anxiety I was experiencing soon left. Also, Dr. Nassif visited with me before I went in for surgery and made sure I did not have any questions. He is a wonderful Dr. and I highly recommend him. It looks as if Dr. Nassif turned the clock back for me about 10-15 years. I told him I wanted to looked refreshed, not different. He did that and exceeded any expectations I had.
I had a follow-up with Dr. Nassif for my rhinoplasty which was excellent. Dr. Nassif was very personable and warm. I also got Botox by his assistant and I loved my results It was the first time I got Botox! It was painless, quick, and had confidence in the assistant doing my procedure.
Improved quality of life. Improved breathing thru my nose. Dr. Nassiff's willingness to take on my case is admirable.
My case was difficult. Every one was wonderful. I received the best of care from everyone I met. Love my new nose. Spent over a year disfigured by a previous surgeon. Took an expert, Dr. Nassif and his gang over 8 hours to make right. Plus, for the first time ever I can breathe.
Dr Nassif is an excellent surgeon and Dr Irvine was very reassuring post operatively. They are highly skilled and knowledgeable surgeons. Great and caring staff I can breathe better and I don't snore anymore - less risk of heart attack from sleep apnea.
The entire staff of professionals were friendly, knowledgable, compassionate and discreet in their interactions with me. All of my questions and concerns were answered truthfully and I felt well cared for throughout the entire consultation process with each person, especially Dr Nassif and Ana who were both incredibly kind, patient and authentic in their interest and communication of information with me. I flew from Canada to have this consultation and was so glad that I did. I have now booked my surgery and I feel confident that I will continue to be given the very best care and ultimately the best results possible. I would highly recommend Dr Nassif and his team!
Absolutely Everyhing and Everyone were Amazing! From Dr. Nassif to Dr. Irvine to Aubrey and Everyone at the front desk I Have Never had such a loving, caring and yet Highly Professional Medical Experience! Every Doctor and Clinician as well as Front Office Personnel should be required to take a learning class from Dr. Nassif and his group of Amazing Peoole! I'm one of those people who is afraid of having surgery and usually very uncomfortable in a waiting room and I must say, I look forward to my next visit just as I did my last and should I ever require medical care again, I will ONLY go to Dr. Nassif and His Staff! Thank You, Sincerely [name]
Staff condescending and arrogant. Did not respond to my emails or calls. Gave me an incorrect recovery time for my minor surgery that resulted in inflated costs to me. When I complained about my pixie ear not being repaired they ignored me for 3 full weeks- both emails and calls to the office were ignored. Surgeon was haughty and arrogant when I discussed my problems
Friendly staff, very thorough, concerned with my needs, went above and beyond to satisfy my questions.
This was an expensive procedure. I went for years very apprehensive if I should have a revision to my nose. I went to several doctors for consultations. I flew to the east (NY) midwest (Chicago) and to LA. I went with Nassif because he seemed to be a perfectionist and conservative with the work he has done. He listened and spoke intelligently. He was honest and realistic about what to expect.
Dr. Nassif was exactly as I expected. Better than the TV show. I have no dought he would do a great job on my face. The downside for me is I would be in LA for at least a week by myself. I am not sure I can do that right now
Was disappointed that Dr Nassif felt he couldnt help me....also respect his opinion and appreciate his honesty. Too many doctors will jump at the chance to do whatever a patient wants which is exactly why I was put into the position I am in now.As for Dr Nassifs professionalism...knowledge...etc...his staff and anything else involved...highly satisfied!!!
I am so happy with my experience with Dr. Nassif, as well as his incredible staff. I started with a consultation a few months before my surgery. I had 4 procedures at the same time and I am still in disbelief at how incredible, yet how natura lmy results are. I have never been happier. The entire experience, from consultation thru follow up, greatly exceeded my expectations. From Dr. Nassif's knowledge to Dr. Irvine's follow ups (wherever I was, she found me!) to Anna's chats and reassurance, I honestly could not have been happier or more satisfied. Everyone was professional and caring, I could not have asked for more. Everything is amazing but the single best thing is something that we added on at the end and I was so unsure about and that was fat grafting around my eyes and cheeks. The subtle difference is incredible.
Welcoming Front Desk Team, Genuine approach of the Surgeon, and useful detailed info given by Coordinator (Ana) overall made my experience very pleasurable.
Everyone took great care of us when we were there and Dr. Nassif was awesome.
I know based on what I have read about Dr. Nassif and seen his TV shows, I have liked his work and does a very good job. However, I will have to save more to be able to afford his prices. I was really not expecting to pay over 30K for a nose reconstruction. It is just currently out of my price range. Thank you,
Everyone I met was very nice and very professional
Very friendly and understanding staff. Honest. Always felt comfortable And happy with results. My confidence is better and I'm not trying to hide my nose any more.
Office was a comfortable environment, there was little to no wait time, everyone was friendly, it was explained to me what was being done and why, Doctor seemed knowledgeable and was easy to understand, I left with a clear figure of what it would cost me to move forward and with the reassurance that should I need any further information or any other questions answered I was had a point of contact to come back to.
Thought it was annoying to be asked to fill out patient forms ahead of time, which I did, only to be asked the same questions several more times. Clearly no one reviewed my paperwork. The general sense I felt was that my business was not really that important so making me feel that way wasn't either.
Dr Nassif did such an amazing job fixing my nose. I truly believe the result was the best result humanly possible. The entire experience was a truly positive experience and I would not hesitate to recommend Dr. Nassif to anybody who needs a revision rhinoplasty. Getting surgery in such a prominent place (i.e. in the middle of my face) is an extremely important decision but I trusted Dr Nassif and his staff 100% and he did not disappoint. I am so happy with the result. He did a great job!
Absolutely everyone in the office was so extremely helpful and kind and the procedure was don't worry quickly and professionally. I couldn't have been more pleased
Dr. Nasiff's staff are not being honest with what they originally told me. They are very unprofessional. I asked for my consultation fee back and they refuse to refund my credit card.
TAM WAS VERY KIND AND MADE SURE SHE FOLLOWED UP WITH ME. SHE ANSWERED ALL OF MY QUESTIONS AND REFERRED ME TO SOMEONE ELSE REGARDING QUESTIONS SHE COULD NOT ANSWER AND MADE SURE THEY FOLLOWED UP WITH ME.
I was highly satisfied with my experience because the staff presented very professional. The waiting time was minimal and environment was clean and comfortable. Explanation of the procedure and process was clear and understandable. I enjoyed meeting Dr. Nassif; he has a great personality and did not exhibit narcissism, being the star that he is. I am excited to be a patient of his because he is an expert in his scope of practice, and this is what I was looking for for this procedure.
That I can breathe and it looks much better!! Dr nassif and his staff were the best ever...ind, happy, smiley, sweet, attentive...I love them all Anna, Karen, Tam, Vivian, the front desk, Dr Nassif, Aubree, Dr Irvine!!
The best part of this surgical procedure was Dr. Nassif's great skill as well as his kind and personable nature. . Dr. Nassif's great care and concern for his patient is evident throughout the surgical process. The initial evaluation for the surgical intervention reflects deliberate and careful attention to all options and surgical risks. The preparation for surgery is performed in an extremely professional manner by a most supportive staff. The surgery itself clearly demonstrates Dr. Nassif's superb skill and attention to detail. I am extremely grateful to Dr. Nassif and I offer my highest compliments.
I expected to see Dr Nassif more... so That I could ask more questions. I was referred to his assistant. But I expected to be in contact him a little more.I am from out of town. I did not feel that I got the attention that I wanted.I did not get the facial that I was promised.I had saved money for many years to get my nose fixed. I did not expect a big change because I am an older person. I have followed Dr.N for 20 years and knew that he was 'The BestToo much wait time for each appointment.What I really wanted was to see Dr. N. and discuss my surgery after it was completed ...the following day. Instead, I saw his assistant whom I had never met. She is very good and took care of my needs."
Everyone was friendly and professional. Given the popularity of Dr. Nassif I was concerned that maybe I would feel rushed. I didn't. I thought he was patient, also professional and answered my questions honestly and realistically. I also thought that I may run into waiting in the waiting room for a while and I didn't. Also comforting to know most Dr. Nassif was familiar with some of the doctors I went to for consultations and was able to communicate without an ego that they were good doctors but not nose specific. I felt heard.
Dr Nassif and his team's professionalism was impeccable. They gave me the time and attention I wasn't expecting.
I feel the quality of services (the actual procedure's) suggested is far superior than my home town doctors and RN's. I am located in a smaller rural area.
I feel like Dr. Nassif treated me like a close friend. Very excellent and caring physician. Everything was explained properly
Dr. Nassif is beyond talented. My desired results would not have been achieved if it wasn't for him and his medical team! The front staff is excellent. They are professional and friendly. The medical staff is truly exceptional. Dr. Nassif, Dr. Irvine, and Dr. Peng are amazing doctors! I could go on and on about these three. I also met Tammy during my visit- wonderful.
I am confident . I like what the dr. Did. I look natural and my nose doesn't look like I have had surgery, and fits with the rest of my facial features????????????
The staff and surgeon were very friendly and accommodating. I feel very comfortable with the whole process. I hope to have my surgery soon. Thank you.
Dr. Nassif and the entire staff were very professional, kind, courteous and compassionate. I was also impressed at their attention to detail. If I ever consider surgery in the near future, Dr. Nassif is my surgeon on choice.
LOOKS PRETTY GOOD ALREADY AND NOT DONE HEALING YET! The doctor was just superb! Very sweet and compationent!!!
Very professional environment. Everyone was very nice and comforting. The office was comfortable
I just felt that Dr Nassif and the staff seemed very competent and professional, while still being very kind and caring. I am having my procedure this coming week, and have extreme confidence in Dr Nassif and his team that everything will go as planned and I will have a good result. I live a bit of a distance from the office, but even after the procedure, I would not let the distance stop me from returning as a patient. I already feel very comfortable with him and with his staff, and I look forward to seeing/being treated by them in the future, as needed.
I can Breathe I have a Bridge I have a profile and I love the look. I was treated like a Queen for 24 hours and it was wonderful Dr. Nassif changed my life for the better , and my nose Thank you Dr. Nassif and Dr. Cabin
I am loving myself again. I had been beating myself down from a bad decision I made 38 years earlier. So when I saw Botched" for the first time, I found that a nose can be made bigger. I started to save my money , and contacted "Botched" , but was not excepted, so I then looked for Dr. Nassif and had my revision rhinoplasty. It was worth all the money paid. Thank you Dr Nassif and Dr. Cabin". I was treated like a QUEEN throughout the whole experience. I was so confident in my Doctors , especially Dr. Nassif. I am very happy I finally made the decision to fix my rhinoplasty of 38 years earlier. I feel wonderful, I look wonderful, and I can breathe again. It is a whole new me. Thank you Dr. Nassif. I hope to see you again.
It was a pleasure to meet everyone I came in contact at Dr Nassif office especialy Dr Nassif . Everyone was easy to talk to and made you feel at ease. I have been back to the office as of last week and met Surgery Consultant Christine Marcello who has now booked my surgery for Nov. 10,2016. She is very knowledgeable and returns emails in a timely manner. It was a pleasure to meet her.
The single best thing of my procedure results was my breathing. I can breathe a lot better after my procedure. Aesthetic results are also very improved. Overall, i was very satisfied with my experience. The staff and Dr. Paul Nassif are the most friendly people i ever came across. Dr. Paul Nassif is a great great surgeon. He is someone you would like to visit over and over. He cares about the patients and is very down to earth. I believe his attitude towards his patients and great sense of humor takes him to extreme heights along with his expertise. I am very happy i chose the practice of dr. paul nassif for my nasal operation. I am thank ful to dr. paul nassif for changing my quality of life. My breathing and aesthetic results are very improved. Again, i cant thank him enough. I run out of words. He is simply the best doctor out there and i highly recommend everyone to him. Thank you so much Dr. Paul Nassif i will forever be grateful!!
Dr. Nassif is a well-experienced and knowledgeable surgeon. He explains procedures well and makes me feel welcome always. Receptionist area needs improvement as to surgeon is running late and more communication with patients.
I am highly satisfied with the service due to fact that I was able to book an emergency procedure the day of my call. Also, the results were more than I could ever ask for. Lastly, the staff was amazing making me feel comfortable and at home.
I am so much more confident and am able to finally breathe. My sleep, workouts and overall health has dramatically improved. . Dr. Nassiff and his team are the best. From my first visit I felt fully confident in getting my surgery. Each staff member from the patient coordinator Yvette who continues to go above and beyond to the nurse Walter, I couldn't ask for a better experience and team. Dr. Nassiff truly cares about his patients and during my initial consultation really explained every part of his surgical plan and was very realistic about what I could expect in terms of results. My surgery took over 4 hours longer than expected and Dr. Nassiff and his team were there every step of the way. I truly believe if I had not gone to Dr. Nassiff I would not have improvement and could have been worse off. He truly is a master!!!
The resukts. Liked my results of my nose surgery. The after care was amazing too
Everyone was professional and courteous
Ana Martin, the assistant surgeon, and Dr. Nassif so friendly, warm, kind, funny, down to earth, communicated clearly, intelligent, confident, put my man and I at ease,answered all questions, did not seem rushed at all, saw and understood exactly what I was talking about with reference to my botched rhinplasty and offered solution with confidence. I had alot of difficulty with my payments initially and with skype and I have to say that Ana was so patient and kind and caring and went above and beyond the call of duty to help me with everything.
Now my face matches how I feel on the inside; meaning other aspect of my life are doing well on the biochemical and physiological level. In particular my nose,which had changed for the worse as I became older and concealed a deviated septum,which when removed made my breathing 100% better. Having a clearly defined jaw line and throat is wonderful. I appear more refreshed and slightly younger,but out of proportion with my total appearance . 1. Dr Nassif extremely skilled in crafting my nose,face and neck .The results are natural in appearance and my breathing is better then ever due to deviated septum removal. After seeing the messes other doctors have done to patients and Dr Nassif correction;I was confident he have no problem with my nose as he was not correcting a problem caused by someone else.2. Dr Nassif bedside manner is enjoyable,yet very professional. I also like Dr Cabin(fellowship dr)very much and Dr Peng(even though she made me cry taking out my columella sticks-that really hurt.3.Staff is friendly and knowledgeable .4.Excellent prep protocol, I had no infection issues, but I followed it to the letter.
Dr. Nassiff/Dr Yoo...they are just the best! The doctors were great...I was prepared and the outcome was amazing! Better than I had hoped for.
I no longer focus on my nose. Everything was great! I just found it odd that the staff refused to not fill out disability forms when I was told I couldn't work for two weeks. People aren't independently wealthy. They require state benefits for mortgage and such.
I can breather much better. My cardio exercise performance is significantly better. For the same cardio workout, my heart rate is approx. 7 beats per minute less because I am able to oxygenate my muscles by proper nose breathing rather then mouth breeding. I have been able to loose weight because of this difference, up to 40 lbs. I also have an amazing ability to smell anything and everything. The medical care was excellent, Dr Nassif and Dr. Cabin educated and prepared me very well prior to surgery and were available for any questions after surgery. Anna Martin was also excellent with coordinating the procedure. The only concerns I had were; 1. Communication between Dr. and Nurse staff during visits. 2. Post Op care facility that was off site was poorly prepared to handle my post op care. I do not believe they represent the same high standards Dr. Nassif does.
This procedure has changed my everyday life in so many ways. I now sleep better at night and as a result I am not as tired during the day. My husband says I no longer snore at night due to the fact I am no longer a mouth breather". I can exercise longer without feeling like I'm going to suffocate, which used to cause anxiety during my workouts. My trainer at my gym has noticed a change in my attitude and I have more energy and as a result my physical shape has changed for the better. ". I am extremely happy with my ongoing septoplasty recovery. I can't even begin to express what a difference it has made for me. After my second week of returning to my gym and doing minimal exercising I dropped 12 pounds. My trainer at the gym, who is also the owner, remarked he could see a difference in my coloring and felt it was due to getting more oxygen in my body. I realize now how much I was struggling just trying to get into good physical shape. I did not know how much I couldn't breathe before until I see how much I can breathe better now. In addition, I seem to no longer suffer from sinus pressure headaches that I would normally get just before rainstorms, and we've had quite a few in the last month. I just feel so much better than I did before my surgery!
Surgery center staff was great, Anesthesiologist listened to all my concerns. Dr. Nassif wonderful and caring in my concerns. Surgery great, as well as a fast recovery! Second revision surgery with Dr. Nassif. Great result!
Long wait times. Hard to schedule follow up.
Everyone in the office was accommodating to my needs. They were very welcoming and they all portrayed an enthusiastic attitude which made my going to the doctor experience super fun. I enjoyed Doctor Nassif energy and kindness. Ana was also very helpful shs gave us a lot of incite about the procedure and she was also very informational.
I'm much more confident Great Doctor and staff, went beyond the call of duty
Dr. Nassif agreed to see me in person after a Skype consult.He is very personable & thoroughly explained what he would do to correct my sagging neck skin.He also referred me to an ocular specialist for a consult re: prior blepheroplasty. This referral proved that Dr. Nassif is truly concerned about what's best for me, as his patient, rather than just performing a revision to keep the business. It shows a degree of ethics rarely, if ever, found in a surgeon.I trust him implicitly.
The staff was very sweet and welcoming which set a positive mood for my visit. Everyone was very knowledgeable and made sure to take the time to explain all aspects of the surgery in detail. Dr.Nassif was great and I admire his work. I'm very confident that he would give me the nose that I want.
Doctor Nassif went the extra mile after incurring complications during my rhinoplasty surgery to make it as perfect as possible. Highly professional staff that provided great results on the outcome of my surgery.
I've had expression lines on my firehead since my teenage years, I always wore bangs to hide them. Now I feel more confident about myself. Great Botox results on my forehead that made expression lines disappear yet look natural.
All of the staff at Spalding Plastic Surgery are extremely helpful and caring.Dr. Nassif's surgery consultant, Ana Martin, even contacted another surgeon's office for me to try to schedule an unrelated surgery. In addition to being the preeminent expert on revision rhinoplasty, Dr. Nassif is very warm and personable. I felt he gave me excellent advice on what would be best for me.
I absolutely LOVE Dr Nassif. You can tell that he truly cares for his patients. I was never talked down to, yet he explained everything thoroughly in terms that i could understand. I was extremely comfortable asking ALL the questions i wanted/needed to know without ever feeling rushed. I wouldn't hesitate for a second to go back to Dr Nassif for any type of service.
Great improvementin esthetics Friendly staff DR Nassif's Great bedside manner
The doctor and the staff were so thorough with their explanations and Dr. Massif did such a wonderful job explaining exactly what he was going to do while managing my expectations. I left feeling comfortable and confident that I was in the right hands.
The result was not as I expected. Perhaps my expectation was too high
Short wait time, very educated and friendly/helpful staff, surgeon took the time to thoroughly explain details and answer any questions
I realize I will have a simplistic procedure compared to some of his other patients, but I would rather see Dr. Nassif for an initial procedure than a revision
I was highly satisfied with my experience because Dr. Nassif explained the procedure and my options thoroughly and was easy to talk to . The staff was very professional and explained the finances well.
I've watched many episodes of botched and decided Dr. Nassif would be the perfect surgeon to perform my rhinoplasty procedure. I closed my business for a day and flew in from out of town to meet with him and was EXTREMELY disappointed to say the least. The personable surgeon I watched on TV was not the same surgeon in person. Although I of course knew who he was he didn't bother to formally greet me, instead within 2.2 seconds upon entering the room, he shoved a 12" inch wooden stick down my nose and told me he knew exactly how he wanted to reconstruct my nose and never asked what was my reason for the visit. When viewing what my nose could potentially look like after surgery on-screen I wasn't impressed. He took note to the dissatisfied look on my face and became agitated not seeming willing to want to answer any more of my questions. I was very disappointed and left, it was absolutely NOT the experience I was expecting to have.
Dr. Nassif took due care to ensure that my results were not only to my standards, but to his. I felt like I was in the best care in the world and there was no better doctor to perform the procedure. Working with Dr. Nassif and witnessing his precision. He cares so much about the outcome of the surgery and ensuring safety. I had no doubts and no fears about the entirety of the process because of his professionalism and attention to detail.
Wonderful staff , Dr Paul Nassif and Dr. Donald Yoo are the best!?
Dr Nassif took time to explain the surgery options and answered all of my questions. I didn't feel rushed. I felt very comfortable with his expertise and bedside manner
the whole team is incredibly thorough and they are concerned about your health and safety. everyone is very friendly and experienced. they make you feel comfortable and reassured. the recovery has gone very well.
I asked a friend of mine who sells product into Plastic Surgeons offices who to go to he recommended Dr. Nassif. I checked his CV and was very impressed. I was even more impressed upon meeting him. Even though he is currently seen on television he is a clinician first. His pre-op requirements were very comprehensive. Which helped prepare me for surgery. Additionally, I had a bad experience with anesthesia prior to coming to Dr. Nassif. The Anesthesiologist was so kind. He listened to my concerns and promised me that he would take care of me. I had very little pain and did not experience any of the side effects from anethesia that I had experienced prior. I was treated like gold. And I know that I was in good hands. I am so pleased with my surgery and would highly recommend Dr. Nassif to anyone considering plastic surgery. I wasn't looking for a life changing event. I just wanted to look fresher. I look like myself but more youthful. My face doesn't look pulled which was something that I really didn't want. I'm very happy with my results.
Dr. Nassif and the whole team were so informative and available throughout the whole process. I really appreciated the attention to detail and how the whole staff worked together to make sure I got the desired result I was looking for. Dr. Nassif was honest with me from the very first meeting about the expected outcome and how close to my expectations I could get. I am incredibly happy with the result and the attention I was given. I have returned for other procedures and am now a lifetime patient!
Very professional staff from top to bottom--Dr Nassif is worth every penny. All the Dr's in his office were very helpful as well in his absence--absolutely love Dr Peng. She made me feel very comfortable and relaxed during the removal of my splint.
I'm more than satisfied. I'm blessed to have been given the opportunity of a lifetime.
Paul Nassif was extremely thorough during and after the procedure. Furthermore I was highly satisfied in regards to that I experienced no pain whatsoever, it was only uncomfortable. The results have been more than I expected, I feel great and overall the experience was top notch.
I always felt I was in good hands. I liked that there are multiple people I can contact with questions. Additionally, I like the comforting and friendly attitudes of everyone in the office. I'm so happy with my surgery and I feel like Dr. Nassif listened to what I said and wanted.
Everyone was welcoming and friendly. Dr nassif was personable, patient with my questions and his Botox method was perfect. My forehead was flawless and it worked fast. I wrote a 5 star Yelp cuz I was so impressed. Wish he was available more to do the procedure as I know he is busy. Wish results lasted a little longer. Botox lasted 3 months. Hoped for 4. But still best I have ever had!
i am waiting on follow-up just from my consultation 2 months ago
Paul was very clear about what he could achieve.He was clear about what was going to happen and was very re-assuring.There was no fear.
It's not that I am dissatisfied; there has not been an opportunity for me to be either as my surgical experience is two months in the furture,Feb 2016. My consultation was fine, a bit whirlwind;howeverI have 4 months to contemplate and come up with pertinent questions about my up coming metamorphosis.
Everything at this clinic seems to flow smoothly for the patient, from the beginning to the end.
I was very impressed with the entire team. The appointment went very smoothly and everyone was very pleasant to deal with. Dr. Nassiff was amazing and his bed side manner should be copied for the record books. He was so humble and sincere and I really felt like he made every effort to make sure I understand what my procedure will be like and what he will be working on.
Dr. Nassif and his staff and extremely professional, thorough, and pleasant to deal with.
Please let me explain. I came in originally to see if Dr Nassif could help me with some botched surgery. I had eyebrow/cheeklift which left me wit hollow in my temples, sunken eyes, very high eyebrows. I originally spoke with patient coordinator and then another Dr. Pictures were taken and then I saw Dr NAssif. On this day camera crews were there and we were continually interrupted. I was told that Dr Nassif did not want to perform surgery and instead he added injections around eyes. I came back to see Dr Nassif, again camera crews we spoke about nose job. He took 10 minutes to talk with us and show us pictures and we decided against the surgery because I was not comfortable with any of the pictures nor did it address my original problem of the hollowness at eyes and temples. He told me he would get with Dr S???(no vowels in name) to inquire about lowering eyebrows and get back to me. I have never heard back. I have watched numerous patients receive fat injections in the hollow temples and around eyes yet I was never offered this and this is where I am deformed from previous surgery. The second visit to Dr. Nassif when he entered his comment was Wow I spent the time for a nose consult and we didn't do surgery and look at the price I offered that has gone up significantly now". Please understand he spent a total of 10 minutes talking about the nose and one of his assistance is who showed up the pictures. You can imagine I was not comfortable with moving forward. If I was to have surgery I would never have it done by anyone other than Dr. Nassif. He is gifted but I wanted to feel like what I came in for mattered a bit more to him instead we moved in to the nose. As you can see by my second appointment there was not even a consult for nose scheduled it was for injections he said he could show me pictures of how to get rid of the lump. My eyes are so cave in they are blue all the way around them. The hollows of my temples are so bad you can see my veins. This is what makes me uncomfortable doing out in public. I did not mean to disrespect Dr Nassif by not opting for nose surgery but would have liked to have spend more time discussing and looking at more pictures as well as talking about if I went under surgery could he help the upper face (eyes/temples). He has done wonders for me with injections around eyes to help me feel better but this only last a couple of months. I feel there is much more he could do with surgery to help me feel better. You have my pictures. I appreciate your asking for feedback and please know that I do feel that Dr. Nassif if by far the most gifted surgeon around and I pray that he takes another look at what all he can do for me. Thank you for your time.
After this long I forget everyone's names. First, the woman in the office is very pretty, but I felt as if she was being used as a show toy to patients: Vanessa just had this procedure. If that is true, then I think you should show before and after pictures. If it is not true, I felt a little deceived. She was very nice however as was the patient coordinator – the young man with brown hair. I Will say he was nice; on the other hand, I felt like he was rushed during the Skype interview and just a little distant at the exit interview. B plus.I liked the fact that there were a variety of patients for different procedures and at different levels of income in the office. It made me feel better about the doctor – as if he cared about patient health in general rather than just helping the rich look better. So to me it was a plus that the waiting room was economically diverse. Other people might say different things, but I hope you don't take them to heart. All people need healthcare, and it made me feel more confident about the doctors intentions that there were lower-income people in the waiting room. I thought the nurse at the surgery was extremely concerned for my well-being. I don't know whether this fat transfer made me look better. I have no scientific way of proving it one way or another. It did give me the confidence to stop using under I concealer, so that I guess is an objective assessment. Honestly, the concern of the nurse made me wonder – does she think that I am going under anesthesia for no good reason? All I'm suggesting is that she shows the appropriate level of concern; but a person like me who is very perceptive might interpret that as her superior Knowledge that this procedure is an experiment.I'm not complaining about it. I feel glad that I did it. I might do it again. I like Dr. Nasser, even if i Believe that this procedure is an experiment, and might not be long-lasting.I'm not complaining about it. I feel glad that I did it. I might do it again. I like Dr. Nasser, and he made me trust him on the show. In person he was very real, though on the way out I thought he was a Nice but fake. In other words, with both him and the patient coordinator, I didn't understand what our relationship was supposed to be: should I have been more distanced, or more chummy?? I felt like I was given a very good treatment, a polite handshake and a goodbye with a minimum of follow up, and no evaluation as to how the procedure went from the Doctor's perspective. I sent pictures of my eyes that I still have on my iPhone, but it would've been nice to hear, you're coming along nicely" or "that puffiness will Subside in a few days." Whatever. I have no idea given the results that you have achieved with other patients where I stand. I am not unsatisfied with the procedure, and again I feel confident not to use any makeup at all. But I have no idea, objectively, whether this was a good result, and average result, or a poor one.I will say that I was pleased that I did this procedure a loan for the purpose of the pre-operative tests. I would not have gotten around to those for a while. That's enough!"
Appropriate time was spent discussing my concerns and with interest in my needs and the plan of care was specified to my concerns and these were addressed in great detail which I loved and appreciated.
Both Dr Nassif and Ana are the key reasons I flew back to LA to have my surgery. Ana is one of the communicators and marketing ambassadors for Dr Nassif. I was disappointed that the admin department messed up my bill and I had an unexpected email from Jodie for a few dollars regarding some eye cream, this should have been taken care off whilst I was there and when I settled the bill. The follow up to this was not what I would have expected, Ana kindly sorted it for me and I am going to settle up with her when I come back in the New Year. Overall I have had two operations and on both occasions been extremely pleased with the outcome and professional service I have received. Thank you so much, it is sincerely appreciated. Warm regards
My experience was everything I hoped it would be. The staff were very professional, friendly, and answered all of my questions. Dr. Nassif has a great personality, is very professional, and really took time with me to explain everything. Considering how busy this office is, I was very impressed that I never felt rushed. I was even able to meet with someone in the office that had had the same procedure, and see the results and ask questions. I could not have asked for a better experience.
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