Dr. Smoot was very friendly and made me feel comfortable asking questions. His responses to my questions were very thorough and comprehensive. His nurse is very friendly as well.
Fantastic results, easy recovery, enjoyable interaction with Doctor and Staff!
Dr. Smoot listened to what I had in mind for results. Staff very attentive and professional. Very please with my results, Dr. Smoot is amazing.
My questions were answered, and I was able to understand the information presented. The center appeared to function as a team, with everyone knowledgeable and easy to talk with. The fee was within my expectations.
The doctor and nurses were very professional and courteous.
I’ve had several procedures this year, all of which were performed by Dr. Smoot and his team who are all devoted to providing the best experience and result possible. Communication is great, teamwork is great and I now feel like a part of the “family”.
Excellent service, kind staff and qualified surgeon!
Staff is helpful, pleasant and it's a comfortable environment.
The staff was extremely caring and Dr. Smoot genuinely cared about me [Single best thing is...] The results were beyond my expectation. Very happy with everything
The moment you walk in to LJCSC you are greeted and feel welcomed. The entire staff is attentive, helpful, positive and you feel a sense of calm. It has been the best experience!
Dr. Smoot has wonderful bedside manner and clearly is highly experienced. He took the time to listed to my desires and concerns and had a clear grasp on what I was looking for. Also his nurse and entire staff were kind and personable
Very professional staff and excellent medical care
Everything from start to finish was so simple. Everyone was so nice, Shelly made me feel like family and totally comfortable, she is awesome! Each appointment was quick in and out.
The whole team was super kind and careful to be sure I felt comfortable the whole visit. Dr. Smoot had wonderful caring bedside manner. Very pleased. I fully intend to schedule, just ironing out dates I can take off from work.
Doctor Smoot and the entire staff were amazing. I felt comfortable right from the start and I’m so so happy with my results. They took great care of me and I have nothing but positive things to say about my procedure.
Professional, friendly, quality.
Dr. Smoot listened to what I thought were the main issues, his recommendations were understood. Clearly described (summary, not technical) the procedure and desired result.
Dr. Smoot's office is always very accommodating known him for 30 years. I had implants with him on 2 occasions. Now I need them removed and a lift performed and I trust him and his staff with my care. I am traveling from Georgia. That is how much I trust him.
Dr. Smoot is very professional. He listened to my concerns and was very helpful.
Dr. Smoot and the nurses were all very friendly. He did not pressure me to get anything done that wasn't ideal for me. The surgery itself was very successful and I feel much better after this breast lift. [Single best thing is...] The results were fantastic.
I received a date for my initial consultation immediately, within 2 days. I was treated with respect and understanding. The results were amazing.
The office was welcoming and relaxing. The staff was supportive and professional and Dr. Smoot made you feel comfortable and heard. He took the time to explain the process, listen to your concerns and to answer your questions. The entire experience was excellent.
Needed to have breastfeeding removal.
Dr. Smoot and his staff made me feel 100% comfortable and I knew despite a fluke complication, I knew I was in the BEST care. When I was dissatisfied with the end result after my second surgery, Dr. Smoot allowed me to change my implant size at no additional cost to ensure I was satisfied. I am 110% happy with the end result now!
Previous breast surgery with Dr. Smoot. Very informative and provided all information and options for my situation. Friendly, efficient staff.
Indicated that most important part was to feel cared for. Smoot’s demeanor made me feel like just another number and a waste of time. Was not receptive to what I indicated I was looking for. Kept relating my results to how other people would view them, when my MO is an internal satisfaction. Made references to a boyfriend without any regard to get to know me and dismissed my attempts to show the “look” I was going for. If the selling point is “You get what you get”, then why would I pay for a more expensive physician? Failed to indicate the value of his service or why he should be selected. Picked another physician who is actually more expensive, but at least aligned with what I was communicating and made me feel heard. Shelly was nothing short of amazing though. She truly brings balance to this terrible experience. Give that lady a raise for making me think twice.
Very easy to make an appointment. Staff extremely friendly. Doctor very matter of fact and honest and knowledgeable
Real friendly staff. Answered all my questions, so I felt confident.
Quality of care, genuine concern for me, responsiveness and of course my results! My results are phenomenal!
Dr. Smoot and his staff were highly professional. They took the time to make sure that we understood the procedures and risks. We were seen on time and moved efficiently through the office without feeling rushed.
The staff are all so welcoming. Everyone makes sure to answer your questions and makes you feel at ease. Highly recommended!
Everything was thoroughly explained in detail.
From the moment I walked into the office for my consultation, I felt comfortable. Dr. Smoot and his team took a surprisingly long amount of time to listen to what I wanted for my body and then thoroughly explained how he could help me achieve that look. I left the consult feeling well educated, confident and most importantly, heard. The surgery went smoothly, I felt safe and well cared for the entire time. Post op went well and I met with Dr. Smoot multiple times during my recovery. He was fantastic and I would highly recommend him to anyone looking at plastic surgery.
Everyone that I came in contact was smiling, considerate, and had a truly caring demeanor. Every effort was made to make me feel comfortable and welcome. The positive approach that all embraced was appreciated.
My results are exactly what I wanted. All of my questions were answered throughout the process, and an issue that arose after surgery was resolved right away. [Single best thing is...] My results!
I received exceptional care from the staff at Dr. Smoot's office. From the first consult to the followup calls after surgery, they have shown true concern. The staff listens and follows through. My surgery was a true success and I couldn't be happier with my results. This is my second surgery by Dr. Smoot, I have complete trust that I will be happy with any procedure I should have in the future. [Single best thing is...] Knowing that I was receiving care that I didn't have to worry about making sure things were going to go as planned... The staff keeps things running so smooth
I am very comfortable at the center. Everyone I have talked to spends the time to make sure my questions are answered to my satisfaction. I feel the doctor is knowledgable and listened to my concerns and what I wanted. They were very clear about what I needed to do prior to and after my surgery.
I experienced a high degree of body image satisfaction after eyelid surgery. My peripheral vision improved.
Very thorough. Seemed very Knowledgeable. Great experience.
Kept informed every step of the entire process. Questions always addressed quickly. [Single best thing is...] The end results!
My initial consultation was great. I am scheduled for my pre-operation and surgery. I have some questions about the procedure but Dr. Smoot will address it during my pre-operation. [patient name]
Dr. Smoot and staff are highly experienced and made me feel completely comfortable and confident in their qualifications and expertise. Nurses took my calls every time I called and made me feel they knew what they are doing and were very kind.
1st Class professionals, highly recommended.
This surgery increased my confidence greater than I imagined and I couldn't be happier with the outcome. . My surgery turned out better than i imagined. Very satisfied with the outcome.
Every aspect of this process exceeded my expectations. [Single best thing is...] More confidence, better fitting clothes, stronger relationships
Every aspect of my surgery was superb. Pre op and Post op and the outcome of the surgery was exactly what I had invisioned. Outcome was everything I had hoped for.
This office performed my breast augmentation and I was highly satisfied. It’s been 12 years and my lifestyle has changed and would like them removed.
They were extremely informative and made me feel comfortable.
All wonderful! Would highly recommend Laser resurfacing had fabulous results and was not on my radar prior to consultation
I really like the friendliness of the staff. They make you feel welcome and comfortable. [Single best thing is...] The aftercare
Dr. Smoot has the bedside manner of an angel covered in fluffy clouds. His entire staff is extremely professional, caring, kind, and went above and beyond. I have already referred two of my close friends, one of who has already gotten the same surgery I have. The place is beautiful, Dr. Smoot is funny and kind, the staff is amazing. It's like....I'm wearing my favorite accessory all the time and never have to take it off.
Staff and experience was pleasant
I loved my experience! Wonderful staff ! I love my results! Bye bye mom boobs
The cost factor of removing and replacing a ruptured implant is probably much more than I can realistically afford at my current age.
The staff was very supportive and informative .
The surgeon was very experienced with this procedure. . Making the surgery decision was difficult. But once I had ALL of the educational materials they provided and after my first evaluation I felt much better about my decision.They exceeded my expectations and they were highly recommended by my best friend.
Great service. I have already referred 5 people to this site and surgeon. I was astonished by how friendly, knowledgeable, and beautiful these peoples personalities and love for patients are. Dr. Smoot is an incredible surgeon. He performs his surgery based off what he thinks is proportionate to your size and does such an incredible job! I have had so many compliments since my surgery! I rave about LJCSC and will continue to do so!
Mostly the technology that showed my body as is and then with implants. Did not like the “after” images and it made me not confident in my potential outcome. Also, other consultations provided sizers to put in the bra which seemed mush more realistic than putting the actual implants in the bra as I did during this consultation.
Dr. Smoot explained the options and the pros and cons of each. He took into account the end look I desire rather than just making a recommendation. A previous surgeon had recommended something that seemed to be counter to the end result I wanted. After consulting with Dr. Smoot, my suspicions were confirmed.
Dr. Smoot and his entire team were extremely professional, courteous and kind. Dr. Smoot is truly an artist who is highly capable and gifted. I could not be happier with my eyelid results. My results are natural-looking and my eyes look fantastic! Thank-you so much, Dr. Smoot and Team!
I was satisfied with the feeling of being in the hands of professionals I could trust. My surgeon and nurses far exceeded my expectations in terms of bed side manner and knowledge about my procedure.
Dr. Smoot came highly recommended and his team was with me every step of the way in the process. They made everything easy and comfortable
This is my second surgery with Dr. Smoot. He and his staff are very polite, knowledgeable , and thorough. I trust him completely and I am very satisfied with my results.
Dr. Smoot is an excellent doctor. People who have seen the results of my procedure can't believe how natural my face/neck appears. Dr. Smoot really delivers an amazing product (better appearance). I look rested and so natural!
Dr Smoot and the staff has always been very professional and I recommend him all the time. I am a satisfied client from 20 years and counting.
I was totally satisfied with the service. Doctors and staff were very caring and consider it. Made me feel very comfortable very relaxed and I Plan to go and have a different kind of surgery done Dr. Smoot was a very kind Doctor and his nurse was awesome too..Its hard to find doctors these days and staff that make you feel so at ease. I look forward to having my next surgery with a great group. Thank you so much for everything. I feel great I’m very pleased with with my results. Thanks again!
Patient communication was exceptional. For someone that had never had a surgery before my anxiety was extremely high they made feel comfortable and they answered every question I had under the sun without making me feel incompetent. I have so much more confidence now with the procedure being done, bye bye padding !!!
Dr. Smoot and his staff were very professional as well as being very nice and informative. If I could change one thing about my experience it would be to be more confident in the outcome. I was nervous that after breastfeeding four children my breasts would not look 100%. I was so pleasantly surprised at the results I received. Thank you for doing an amazing job. :)
The results were more than I could have asked for. Exactly what I wanted . The entire procedure from operation to healed product was exactly what I wanted. Good price and amazing results
Dr. Smoot and his staff were amazing. They made me feel very comfortable and explained everything very well. I would absolutely go back and refer others.
The surgeon has a fabulous reputation. I have seen his work and love the natural look he creates. The receptionists, nurses and staff are so friendly and encouraging. I felt comfortable from the beginning of this cosmetic journey.Am excited to see the outcome (surgery tomorrow).
Dr. Smoot, Carmen and Riana were so thorough -they took the time to listen to me, and knew exactly what I wanted to accomplish. I had encapsulation and really needed a clear picture of my options. Dr. Smoot delivered - he listened to me, heard my concerns and put me at ease when I made my decision to have the lift, move the implants, add grafts and reduce the size. It was the right thing for me and I appreciate his directness with me. I will come to him again if I choose to have any other procedures in the future. Thanks Dr. Smoot and team!
The entire staff was very friendly and caring. The doctor is amazing and listened to what I wanted. He was very honest and caring.
I was highly impressed with Dr Smoot and his entire staff, I look forward to scheduling my surgery within the year. Awesome experience
Dr. Smoot is very experienced and easily explained everything to me.
Dr. Smoot and the staff were beyond amazing. I was allowed to take my time, try on different sizes for my augmentation, ask as many questions as I needed, and never felt rushed. It was truly a family vibe. You could easily tell they take pride in their services and treat every individual like they are special. I was very comfortable with the day of surgery as well. Dr. Smoot and the staff went to every extreme to make sure I was well taken care of. I would highly recommend their services to anyone.
Professionalism, reassurance, and results of procedure.
Dr. Smoot and his whole staff were amazing and really took the time to explain things to me both before and after my surgery. It was a clean, welcoming environment and I’m glad I chose to do my surgery with Dr. Smoot. I feel more comfortable in my own body
The staff was very courteous and knowledgeable. The office was very warm and inviting. Everyone involved in my consultation made me feel like I was in great hands.
I was informed about all of my options. The experience was caring and supportive every step of the way. The entire staff was thoughtful and caring from reception to billing and everything in between. Dr. Smoot is amazing, thoughtful, caring and very talented...my husband says he's an artist. :) I feel confident, happy and in-charge.
Overall a very comfortable visit. The doctor was very knowledgeable and explained my diagnosis and the options thoroughly. Making my appointment was easy the staff was friendly and accommodating.
I loved Dr. Smoot and his nurse! They were very knowledgeable, helpful and nice! Made me feel really comfortable! I was scared of doing the surgery when the day came and everyone was so sweet and reassuring. The result I received are perfect! It's everything I wanted! The scars are minimal and the size are perfect! Loved everything about my experience!
One peck is overall smaller than the other. And there is still a small amount of gyno in the other nipple. For the price I paid I expected excellent work to be done and it did not meet my expectations.
The staff was very caring and knowledgeable and Dr. Smoot is very professional and calm and any nerves I had were calmed by both.
Office staff is very attentive and knowledgeable. Doctor Smoot is an amazing surgeon with great bed side manner.
The staff was amazing, made me feel so comfortable so all I had to do was be excited about my decision. They are very thorough and explained everything very well. I had a very pleasant experience and recommend this office highly. My results were just as I hoped for maybe better! I feel great.
The results from my surgery are amazing, I feel and look so much better.
Everything went smooth. The staff was friendly and informative. The office was convenient and had a great atmosphere. The doctor was very professional. All of my questions were answered. The outcome was great! It was very stress free.
Dr. Smoot did a wonderful job on my face and is very personable and answers my questions in detail.
The kindness and efficiency of the physician and the staff. Made me look a lot younger
I am so pleased with the results of the procedure I had done! Dr Smoot and all the staff were so kind and helpful. Highly recommend Dr Smoot if you are thinking about having procedures done. I had horrible bags under my eyes. I looked tired all the time. I look and feel 100% better than before the surgery.
Very happy with my experience everyone was very professional and nice
Dr. Smoot and Carmen were amazing! I felt completely comfortable, and hey answered all my questions and really spent a lot of time with me. The computer mock-up was amazing, that is such an amazing tool to see what my final results would resemble. LOVE IT!
Start to finish everything was amazing. I’m almost sad it’s over and done be. But I’m really happy with the results. I love the way my clothes fit. I feel so much more confident in my day to day life. I couldn’t be happier.
Caring, competent staff & surgeons with excellent reputation for quality of procedures, etc.
I have gone to this surgeon for many procedures over the past 20 years but I felt this one was the most serious one for me because this was dealing with my eyes. (I had never had anything done to my eyes before.) I am and have been exceedingly confident in Dr Smoot's abilities. Before my first surgery (tummy tuck), I remember hearing that his work was conservative and that I would not have to worry about appearing as though I had obviously had work done. That was true then and it has continued to be true. I am very happy with all of the work he's done especially when my friends tell me how good I look but can't see any evidence that I've had 'help!!' Dr Smoot gives me the assurance I need to be calm and positive before and after surgery.
What they said my size would be after the surgery, and what I came out with is almost two full cups different.
I think I have always been a little anxious, or intimidated to visit a plastic surgery office. Now that I have done so, those anxious feelings were not necessary at all. Everyone was so friendly and welcoming in a professional way. Dr. Smoot answered all my questions and I trusted him completely. The day of my surgery went so smoothly and the care that was given to me was superb. Everyone was so nice! I also knew exactly what to do once I left the office and my recovery went very well. I felt comfortable at my followups and I am so pleased with the healing process and my resulsts. I have to say my eyes look great!! Having my eyes open up more is just what I needed to not always look so tired. I Thank you so much to Dr. Smoot and his great team at LJCSC.
Everything was thoroughly explained
The doctor and all the staff were extra nice, very helpful, and made me feel comfortable. I feel like I look better and overall feel more confident about myself.
The results are the single best thing! But how can I just single one thing out?! I felt informed, safe, comfortable and was extremely satisfied with every aspect of the process
The overall confidence that I was in good hands was not uncomfortable at all looking forward if I should need another procedure
I feel more confident in my work clothes. I am in my early 40's and was always flat chested, aside from a short while years back when I was nursing. My clothes actually fit better and I feel more 'womanly'. No more blouses getting stuck in the space between my padded bra and my skin.I am not embarrassed being in a bathing suit. While I haven't yet had the opportunity to slip off somewhere warm in a bikini, I have taken up swimming laps, and feel very comfortable in a one piece without any padding (this is something I never would have considered in the past).I feel as though having this procedure has made me want to take better care of myself overall. . I was very impressed with the office, it's level of comfort and cleanliness. Every single staff member I encountered during my visits, from the reception area on to the surgery suite, was amazing. Dr. Smoot, Carmen, and my pre-op nurse (with the long blonde hair) were so helpful and supportive. I never felt urged to go with a certain size implant, but did feel that I was being expertly guided according to what I wanted, which was a more 'natural' look. I felt that I was very well informed also, thanks to the video links that I was given prior to my consultation, and the physical booklets I was given during my office visits. I was also impressed with the state of the art technology used. The virtual images were priceless in getting a better idea of what the end result may resemble. The outcome of my procedure has been amazing! Thanks to your expertise and care, I am thrilled with the end result. Kind Regards, [name]
Everything was awesome from my first consultation to my post op visits. Carmen is a doll, Dr Smoot is professional and kind and all the office staff are helpful and sweet. I was prepared for surgery and it was a wonderful experience. I am thrilled with my results. I had a lift with augmentation and one of my breasts was a bit larger than the other and Dr Smoot was able to fix that too!
I have had several procedures done by Dr John Smoot over the years and have always trusted his skill and conservative approach to his exceptional work and to my care. I believe elective surgery adds additional apprehension (tension, stress, worry) about the consequences of a paitent's decisions. When one is in the care of a physician such as Dr Smoot and his team, that weight is tremendously lightened which was absolutely true in my case.
The service was excellent and everyone was very professional
Dr. Smoot and the nurses he works with were very friendly. I could tell they cared that I got the best results for my body type. I feel he was very clear and honest on what results were attainable for me and that made my post surgery experience very easy. I am thankful I chose him to perform my surgery and am very happy with my results.I do think at the pre op appointment the photos that are taken should be a full profile. I don't think I was able to visualize how I would look post surgery with just a shoulder to belly button picture and would have gone slightly higher in cc's if I saw how proportionate the implants were for my whole body.
I feel comfortable with Dr Smoot. He performed my first breast augmentation. Office and staff are great.Recommendations were offered clearly. He answered our questions.
Dr. Smooth is great
Dr Smoot and his staff were everything I could have imagined. I did thorough research before getting my BA and looked into many different places. Upon my consultation here, I knew that this was the place I wanted to go. They are absolutely professional, caring, and the facility is beautiful. I traveled from out of town to get my surgery and my coordinator and nurses never failed to check in via emails/phone calls to get me pumped and ready for my surgery. I am ecstatic with my results and am constantly told how natural my breasts look even just after a couple of months! Thank you to Dr Smoot and all of his staff. You guys are rockstars and I am excited to continue to keep in touch as I continue to heal.
The entire staff was very personable and friendly. I felt like I was completely in good hands, especially with the Dr.
The best thing, of course, is the results! Pre-surgery; at a time in my life when I wasn't feeling very positive about the way I presented myself to the public, and to some extent, family, and feeling like people didn't look you in the eye anymore, the staff at LJCSC turned all of this around. I was so very pleased at the way I was treated. Like a friend and girlfriend. Smiles from everyone, a comforting hand on my shoulder, sharing experiences and stories. Being asked questions about my life and family.This all helped and was so appreciated. Carmen, Sarah, Dr. Smoot were the BEST! A better than expected experience. I am truly grateful.
Felt comfortable. Everyone was very friendly. Surgeon seemed very experienced to achieve a natural look
great results! amazing doctor and staff! more confident and no longer self conscious or ashamed of body
Dr. Smoot listened to what I wanted and he made recommendations I was comfortable with. I left all of my appointments feeling satisfied and listened to. I have no regrets for choosing to get my revision done.
Professional, knowledgeable, clean, comfortable setting, friendly staff.
Awesome results. Great communication and organization of staff. Friendly staff, clean environment. Felt very safe. Fabulous surgeon. Love the results!!!!
Friendly staff n doctor Well informed Well prepared before the procedure Able to view images on the tv screen Using high tech to present info to clients Making pre- post pictures
Dr. Smoot and his staff were amazing! They went above and beyond to make sure that I felt comfortable through the whole process of surgery and even during post recovery! I feel so confident with myself everyday!
Dr smoot and Carmen were wonderful, they were attentive, knowledgeable and informative-I recommend them to everyone! The surgery room was so comfortable and they very much prepared me for a comfortable recovery-and i LOVE the results!
I always felt safe, well informed, Dr. Smoot always listend carefully to everything I said. I felt valued and very comfortable. My nurse was great and everyone was very nice from the Doctor, my nurse (Carmen), the lady in the finance office, to the receptionist. I just felt welcomed. I got the results that I had wanted for about 10 years!!
Everyone, no exceptions, was kind, professional and very knowledgeable. I can't imagine anyone not being satisfied with the care and services provided here. I just feel better.
The office and Dr.Smoot are amazing! I feel amazing and it was so easy
From beginning to end I was blown away with the friendliness and professionalism of all the staff. My consultation was very informative and Dr. Smoot really took the time to answer all my questions. I had my first consult with Dr. Smoot and the other three didn't even come close to impressing me. His staff is very attentive in responding to emails and phone calls. I ended up having 3 consultations with him or his nurse before I made my decision. My results are amazing! Nobody believes me when I say I got implants because they look so natural. I've already recommended him to my friends. My confidence has improved tremendously! Clothing shopping has become much more enjoyable now that shirts flatter my body better. I am constantly getting compliments on how nice my breasts turned out. It was definitely worth it.
very professional, I am very happy with the results it was exactly what I expected
The results were better than expected.
Dr. Smoot and his staff always make everything so easy. I feel so comfortable and love seeing the familiar faces like Carmen whenever I go in for a follow-up visit. I got the results I wanted.. I've always had a small chest and now I feel more like a woman. Thanks to Dr. Smoot!
The staff was very helpful and attentive to any questions or concerns that arose in the consultation. The technology was amazing that actually could show before and after pictures without even having the procedure done yet.
The Surgeon was very thorough in explaining the procedure. He seemed genuine in my concerns.
Instructions prior to procedure were clear, post op instruction also clear. Every staff member friendly, and I felt I was in good hands throughout- no worries! It has had a positive effect on my vision as well as my facial appearance.
I was very satisfied with my experience with Dr. Smoot and the other clinical practitioners because they were all friendly and made me feel comfortable even right before the surgery. I was very nervous the day of surgery but the nurse I forget her name but she was keeping my mind off surgery and was very kind. Dr. Smoot was very professional and kind as well. I feel more confident wearing clothes I could never wear before, and I also feel more proportionate to my body shape and size.
Great service, great staff. Very reachable and respond quickly and thoroughly. The breast augmentation results were amazing and exactly what i wanted The sense of care and urgency they had towards me when I had the hematoma
This was my third time back to have a cosmetic related procedure done could have gone to many other practice's but keep returning because they are very professional and do exactly what I ask of them. Dr Smoot is by far my favorite plastic surgeon and I will continue to use him for all my plastic surgery needs.
Tummy Tuck: Dr. Smoot is an excellent plastic surgeon. The results are excellent and he made a new, normal looking belly button with no scar! This was important to me because I looked at a lot of belly buttons online and it's a dead giveaway that a lot of women had a tummy tuck because of their fake looking belly buttons. Carmen was great keeping in contact pre and post op and answering any of my questions. The anesthesiologist listening to my concerns and I did not get sick post op. That was nice! The operating room nurses were very nice and caring. They made you feel safe. Price? Yes the price is on the high side. But you get what you pay for. Don't bargain shop with something as important as surgery. Get the best results the first time around. If you're having a procedure by Dr. Smoot you will be very happy. Good Luck! The single best thing about the whole tummy tuck procedure is... it's over! And I can't wait to show off the results this summer.
Facility was clean and staff was exceedingly friendly. Was very impressed with all staff I interacted with before, during and after consultation.
Everyone was very knowledgeble and very nice.
The professionalism and caring attitude of your entire staff is always consistent and very comforting.
Had to drive around the parking structure approx 10 mins before finding a spot. Don't like to pay for parking.
Going in for any type of surgery is always going to get the best of your nerves, but everyone at LJCSC made me feel at ease from beginning to end. I felt excited instead of nervous and very confident throughout the entire process. I'd have to say the staff. Dr. Smoot and his assistant Carmen really made the entire process an amazing experience. The professionalism and true care for the patient was apparent every step of the way and I really don't think I could have been in better hands.
I thought everyone was extremely professional. Absolutely loved Carmen. Very warm, considerate, and compassionate. Dr. SMOOT'S the best. I love my resultss. [name]
I have had several revisions over the years, always some sort of problem. Not the surgeon's lack of experience.
Very professional staff, well kept facility, high quality care and service
I'm happy with the surgeon and all the nurses. What I'm extremely unhappy and some what chocked about is how the coordinator treated my case as far as scheduling and payments. She was extremely pushy that I'd schedule the appointment although I was insecure due to a long upcoming hike a few weeks out. She was so insensitive and said thing last like anyone can do the hike and you'll be perfectly fine and recovered by then. Tried to get me to scheduled less than a week out so I'd have enough time to recover. She then gave me the price... I told her I'd like to discuss with my husband before making a decision. Then she went on about how she's done procedures without even telling her husband! Really?! It's not about you at all was my only thought! I was given a price, talked to my husband, and we agreed it was a bit too much outside of what we had in mind walking in to the consult. I emailed Juliana and informed her that I won't be doing it. She then gave me $400 off if I did the procedure the same month. I once again discussed with my husband and we said that would be more 'okay'! Contacted Juliana again. Now she said they don't have any appointments left early enough for me hike so I'd have to do it when I get back. I asked if she'd honor the price and she said no. Really?! First you push me and then you can't honor a price because it's happening just a few weeks out?! I told her I needed to think about it again and after that I heard nothing from her!
Procedure was a mini tummy tuck. I wasn't sure what to expect, but was more thansatisfied with the results. This is the best decision I ever made as far as cosmetic surgery.[name]
Dr Smoot and all of his staff were consistently helpful and professional, as well as very friendly and kind. I could not be more pleased with my experience there. My breast revision, lift, and the fat transfer to my cheeks have given me more confidence that I look my best. Since the revision included a decrease in implant size, my clothes fit better and I'm physically more comfortable. My husband is also very pleased with the surgical outcome.
Dr.Smoot and Carmen were amazing and a great team. I always felt comfortable and trusted all they said
I had a wonderful experience with Dr Smoot and his staff. Everyone was very friendly and he was able to get me in for surgery on the date I really needed. I am extremely happy with my new boobs. I will definitely tell friends about him and will be a repeat customer I was so impressed with the anesthesiologist. I woke up feeling completely normal and the recovery from anesthesia was the best I have ever had!!
It was a great experience from beginning to end. I loved it and have already referred a number of friends.
It was an easy transition and easy to understand what all needed to be done. I was very comfortable which helped me not feel so scared I am more confident in myself as a person and feel better about my overall appearance
I was highly satisfied because Dr. Smoot was professional, knowledgeable and also very easy to speak with.
For me, the most important thing at the clinic is people the way they treat me, and I loved it. I'd definitely schedule the appointment for surgery but can't keep up with the rates even though 0% finance was offered. But I definitely like Dr. Smoot's approach, vision, and suggestions he made.
I got great results, better than i had with other providers elsewhere. No forehead wrinkles
Very professional, I had breast augmentation & coolscup Youthful & natural breast implants
Would have liked to see more before and after photos. I felt the push for making an appointment was a little money hungry". BUT, you get what you pay for, I know by past experience."
The whole team was professional and made me feel respected. They listened to my concerns and provided excellent care. I thought my nurse was great - she helped me with a few questions after surgery too by text. When I got a fever the night after my procedure, my surgeon called me after hours to check on me. It was a fast and easy process. I was ready to have the surgery and we got the ball rolling right away. Other doctors said I'd have to be on the calendar for almost a year before having the procedure. Each step of the way was also very procedural and I was given clear instructions for personal care before and after. I thought the whole process was well developed and executed.
The receptionist was very friendly. Dr. Smoot was very engaging and thorough. His assistant was nice and helpful. The lady I spoke to about financial options was very helpful and also thorough. Overall a great experience
From the beginning I felt comfortable with Dr. Smoot. The nurse answered all my questions and the patient coordinator made everything like payments very easy to understand. Everyone was very accommodating. I was nervous about going through such a significant surgery but they put my worries at ease. The recovery process was smooth and I am very happy with my results. The only thing I would change is more imitative from the staff to follow up and check in. It has been 4 months since my surgery and they only followed up with me one time thus far.
Friendly staff and doctors. Listened to my questions/concerns and knew what was best for in regarding get size. I was very anxious before surgery and they put me at ease
I have wanted a breast reduction since I was in high school, which was many years ago. I am so much more comfortable now and love my new look! I had complete confidence in the team from the moment of my first contact. I had no anxiety or second thoughts. It was nothing but a positive experience with everyone.
I received excellent service,and Dr Smoot was fantastic. I would recemend him to anyone in need of his services. This is the second time I had this procedure Last time was about 15 years ago
Dr Smoot listened to what I wanted and gave excellent advice. Carmen is outstanding!!! from beginning to end this entire office has been professional, yet friendly. Efficient and caring.
Dr. Smooth made me feel comfortable. I trusted his opinion.
I had anxiety concerning surigical infections. Dr Smoot was able to ease my anxiety and explain the procedure thoroughly. I am going to schedule the surgery once I have saved enough.
The doctor and staff members were very thorough, very kind and very educational!
I felt very comfortable from the first appt throughout the entire surgery and post-op appts. The team is professional, warm and caring and always wanted to make sure I was mentally and physically prepared, comfortable and safe. My surgery was Nov. 30th, I had zero complications. I feel great physically and mentally. I could not be happier! I can run miles comfortably with 1 jog bra.I have my confidence back after years of feeling self-conscious about my appearance.
Dr Smoot took a lot of time to explain what my results would be from the procedure I was considering and suggest an alternative, while also discussing why this may not be the best time to preform them.
I am just a little concerned about maintaining the size breast implants I currently have. I realize that due to the amount of revision I need to have done, and the new placement of the new implants that my breast size may change. That is my main concern. I was able to voice this concern to the surgeon and surgical nurse.
I was very happy with the entire experience. The staff starting from the receptionist on were very friendly, patient, professional, and confident. The Dr. and his nurse were amazing. The Dr. was thorough, honest, and personable. I have confidence I will be in good hands and that I would like the results when I have the procedure.Thank you to all.
Dr. Smoot went beyond my expectations and I am so happy with my outcome. He was thorough, realistic and attentive to my needs. I highly recommend Dr. Smoot! Dr. Smoot and the nurses were always there for any questions or concerns I had. I felt very comfortable during the whole process.
This was my 2nd Aug with Dr Smoot along with a lift. I love that he has a lot of the same staff members from my first surgery 14 years ago. And I can see why. Dr Smooth is a professional at his practice and his staff members also take the same pride in their work. They are all so friendly, professional, accommodating and etc. To name a few that stood out were Jessica, Carmen and I wish I could remember the other names. But even trickling down to the receptionist. I am so please with their service and my results. This is exactly what I remember from the 1st procedure 14 years ago and this is why I went straight back to Dr Smoot and did not speak with any other surgeons. I am so thankful for their help. Thank you Dr Smoot and your staff!
All of the staff was highly professional and knowledgeable! I feel confident that I can expect the best results with Dr. Smoot.
The results were exactly what I had expected...I am very happy! The attention to all details, the courteous staff and the excellent medical professionals made my procedure a fantastic experience.
I felt that Dr. Smoot understood my needs and situation and he was honest. I liked having the option of doing the procedure now or in the future. Dr. Smoot was professional, straight forward, and thorough. I am looking forward to working with him when I am ready.
the time between the consultation to the pre op appointment was a few months so it seemed like details were forgotten about the implants I had in before the revision. The say of the surgery the Dr didn't remember that my implants were over the muscle. I think that is something you would and should really know and remember about a patient you are about to operate on
Professional, friendly, put me at ease. Classy place.
Dr. Smoot and the entire team take their time to understand my needs, provide me options with pros and cons of each, and support my decisions. Everything goes according to plan. Outcomes are awesome! I can look in the mirror and not notice my droopy eyelid. My eyes look for balanced and I am no longer self-conscious of the differences between my two eyelids.
Fantastic staff and surgeon! Everyone was very helpful and made the process very easy and understandable. Everything went smoothly and my results are great!
Overall improvement of peripheral vision and complete removal of bags under eyes. Recovery was quick, I looked a little beat up for about 1 1/2 weeks as I had some bruising below my lower eyelid which is expected with upper and lower eyelid surgery. It has been a little over two months and the novelty of the upper eyelid lift has not worn off. It feels so good my quality of life has been improved by this surgery. Prior to the upper eyelid lift I could not see the upper rim of my glasses or my eyebrows but now they are back in my peripheral vision.Doctor Smoot never sold" me on the procedure but instead he gave me the facts as to what it would do. I am always leery of a medical procedure being "sold" to a patient and I appreciated that."
All of my followup questions were addressed and quickly. Also I am going to have another consult with my husband present, I was glad that this was also encouraged and without cost.
Results and correspondence
I don't have 1 thing bad to say about my entire experience with La Jolla Cosmetics and Surgery! I had the best doctor and nurse anyone could ask for!! Dr. Smoot is very professional and his nurse Carmen is so amazing! Not only are they kind and generous but my boobs look AMAZING!! I highly recommend anyone interested in a breast augmentation to contact Dr. Smoot, they will not be disappointed!
It's a nice facility and everyone including your Receptionists, Jessica, Jalayne, Carmen, the pre-op nurse and the photographer were all very, very nice, respectful and competent. This also goes for Drs. Smoot, Wheeler and the anesthesiologist. It's nice to know that not every capable surgeon has to be a rude, impatient jack ass. I always felt like everything was totally under control, but at the same time, everyone was nice and polite. That is not always the case with doctors / doctors' offices. Thank you!!
l dont see results on my treatment l think my frowlines look the same way it was beforo inyect the botox
OVER THE PAST YEARS DR. J.SMOOT PERFORMED A VARIETY OF PROCEDURES ON ME. EVERY TIME I AM HAPPY WITH THE OUT COMING RESULTS. DR.SMOOT AND HIS STAFF ARE PROFESSIONAL, KNOWLEDGABLE AND VERY KIND. I HAD NOTHING BUT THE VERY BEST OF CARE AND ALL THE ATTENTION I NEEDED. I LOVE WHAT DR. SMOOT HAS DONE FOR ME WHICH IN TURN GIVES ME A FEELING OF WELLBEING. THANK YOU FOR BEING SUCH A SUPER DOCTOR,STAFF AND PLACE!
Dr. Smoot at his team were great! Completely satisfied with my results and the team I worked with. Will definitely come back if I decide to have more procedures done! Loved my experience.
I am extremely happy with my results
I have never had any kind of surgery before (or even stitches for that matter) so going into this, I was very nervous. I was not only anxious about the recovery process but I was also very worried about choosing the right size for my breast implants. Dr. Smoot, Carmen, and the entire team were extremely patient with my hundreds of questions and were happy to accommodate my request to come in for several sizing appointments to make sure I felt confident with my decision. After communicating with Dr. Smoot about what I did and did not want, I ultimately left the decision to his expert opinion and I could not be happier with my results! Everyone I interacted with before, during and after my procedure was caring, professional, and never made me feel like a pain with my constant questions. Their post-op follow up has been amazing, my results are exactly what I was hoping for, and I would 100% recommend Dr. Smoot to anyone considering breast augmentation! Since having my breast augmentation, I feel that my body finally has the proportions that I wish I'd been born with. I feel so much more confident with my new figure and I'm so happy that I finally took the plunge to get the procedure I've been wanting for years!
I really feel more confident and happy when i can choose any blouse without thinking what bra will i have to use that will help me look good . I highly recomend everybody to come here, I felt comfortable, the Doctor is an excellent one! He made me feel at ease and stress-free, overall i am very happy with my reaults and with the facility, everybody is friendly and kind from the receptionist to nurses and doctor SmootThank you
I am now a woman. I don't feel like a child anymore and I have so much more confidence . At any given time, the nurse was there without judgment to help me with any questions or concerns I had before after and during the procedure. She also took the time from her day to make sure she was in the surgery room with me to make me comfortable. Dr Smoot was outstanding and did an amazing job
The experience was all around awesome for me:)
I look as young as I feel and I feel great! Dr. Smoot did a fantastic job. I could not be more pleased with the outcome. Everything was explained in detail by him, his staff, and the surgery team. He wiped 10 years off my face and I absolutely recommend him to everybody.
The breast augmentation has improved my sexual self esteem. Highly professional surgeon and anesthesiologist. Excellent outcome. My breasts are exactly as I wanted them. Nurse quickly answered my questions and concerns via email/phone.
Dr. Smoot was absolutely amazing and made me feel comfortable and looked after. He was very nice, professional, caring and listened to my every question.
I have had surgery with Dr John Smoot before ..he did quality work Im just trying to figure out the finance end of it so getting my husband on board so that I can schedule my liposuction Im highly intersted in getting this done
The final results.
I feel good, sexy and confident in myself. I was very satisfied with the customer service and my results.
I felt taken care off, educated about the procedure and what to expect after, as well as follow up phone calls to check in on my well being
Dr. Smoot did a great job, Carmen is absolutely TERRIFIC!!! So is everyone in the office. Love you guys. Rolling back the clock:)
Best experience with every person I met with!Dr Smoot made me feel extremely comfortable and competent . I could easily put my my life in his hands.
I loved the office staff and Dr. Smoot. I'm ver happy with my results.
Im happy about everything. Im satisfaced whit results doctor smoth very profesional dr honest friendly staff polite
My face looks worse now after the procedure I can't stand to look at my face.....very depressed .....
Everyone was courteous, helpful, & knowledgable. They made my entire visit friendly & informative giving me confidence that I had chosen the perfect place to have my procedure done. Great staff!
Dr. Smoot's bedside manner was not as comfortable as I would have liked. And the woman who gave me the estimate at the end of my appointment was completely erratic and all over the place. She brought me into the office and was flinging other patient's estimates everywhere saying it had been a long day" and making sure the other patient's didn't run off with her signed copy like they do a lot apparently. And she kept messing with her hair and she read through my estimate as if she was in a huge rush and didn't let me get a word in before she asked me if I had a date in mind, which really threw me off since I had been sitting in her office for maybe two minutes. I think it took her a total of four minutes to sit me down, read me my quote, and shove me out the door. I didn't feel welcome at all. "
My results!! I really couldn't be any happier! I really can not say enough good things about my experience at LJCSC. Dr Smoot and his staff are fabulous! From the moment I walked in the door the first time to my latest visit, I have always felt comfortable and well taken care of. From Yvette at the front desk, to Carmen, and ALL the gals that helped out, I never had a moment of reconsideration. I am soooo happy with my results! Dr Smoot is awesome!! I will recommend LJCSC and Dr Smoot to everyone!!
I was interested also in laser procedure on my upper lips. I have very deep wrinkles after radiation. After examination how deep the wrinkles are all I was told was - the wrinkles are very deep but I was not given an advise what can be done to minimize the wrinkles.
My experience was exceptional. The staff was very friendly and knowledgeable and will to answer all my questions. There was little wait time and I was impressed with the cleanliness and comfort of the waiting room and offices. Dr. Smoot was extremely respectful and professional. I would recommend him to my friends.
My experience at La Jolla Cosmetic was exceptional. I was treated with the utmost respect and care during all aspects of my procedure. Dr. Smoot and his team pay attention to every detail. They are welcoming, comforting and helpful when it comes to pre-op and post-op procedures, they were gentle and easing day-of and the anesthesia doctor was overly helpful to calm my nerves. My life has completely transformed. I feel like I have a piece of my body that was missing and it is now restored to it's proper home.
Once stepping into the office the receptionists make sure they greet you and ask if you need anything. The waiting room was so nice and roomy they provided snacks and beverages. The consultation was awesome because I was very informed by the nurse and Dr.Smoot took his time and answered any questions. I haven't visited another plastic surgeon for a consultation after my consultation I was set, I knew I would be well taken care of.
Before the procedure the service was great and everyone took the time to make sure I was ready and well. But after the surgery it always felt like they were rushing me. I got discharged when I was still pretty dizzy because it was past 5 o´clock already and also later at the visits it was like the doctor was on a hurry when he went to talk to me. Besides that I am overall satisfied.
This has been very difficult for me to sit down and write. I want to start out by saying that Dr. Smoot and his office staff are very kind and comforting, I thoroughly enjoyed every minute of my visits. I have been very unhappy with the outcome of my breast lift. Had I known that I was going to pay for a breast lift that was going to last only 3 month and leave me having to constantly check to make sure my nipples aren't showing out of the top of my bras and bathing suits I would have never used Dr. Smoot or gone through with the surgery. I also had an eye and brow lift and feel that Dr. Smoot did not take enough skin from my problem eye. I have referred 2 other people to his office and have been too embarrassed to discuss this with anyone, but am praying that they aren't having the same problem.
The outcome was so natural looking. I don't look like I had work" done.". Dr. Smoot and staff were incredibly caring. I felt informed every step of the way. Dr. Smoot is an amazing artist. Everything he did looks so natural! He really listened to what I wanted. I would recommend Dr. Smoot to anyone.
Great results,awesome Doctor!
Doctor did exactly the look, size, and most natural looking My clothes fit exactly how they should
Dr. John Smoot and all the staffand I was very happy with the result
Loved he surgeon was understanding listens was attentive and didn't tell me if he thought I needed other procedures. He was honest and didn't give false expectations and his staff was amazing
Karla was the first to contact me after filling out an appointment request online. She was very helpful with appointment scheduling, finance and even quick to get me answers to any questions I had. She was very helpful and overall made it a very awesome and smooth process for me. Thank you Karla!I was very impressed with the Nurse's knowledge and helpfulness. The pre-op appointments were very helpful and they really listened to my concerns about size, recovery time, etc. They took the time to put me in the simulator and thoroughly explained everything. Dr. Smoot takes the time to get to know each and every patient. He made sure to stop by during all of my appointments and answer any questions I had. The surgery was a very smooth process and he is very attentive to pre-op and post-op care. Overall, I was very impressed with the entire staff and especially Dr. Smoot for his attentiveness and great work! The best thing about this procedure was Dr. Smoot's attentiveness at all steps of the procedure. He was there pre-op to post-op answering all questions and ensuring satisfaction!
The entire staff was friendly and knowledgeable. My doctor, Dr. Smoot, was wonderful. He listened to all of my opinions, my wants and desires. He helped me through the whole process and was very kind and understanding. The nursing staff was extremely sweet and helpful, always there to answer my questions and make sure that I was comfortable through the whole process. I am extremely happy with my results! My self confidence has shot way up! I feel great, I look great, and I love my body! I am no longer afraid to wear that slinky dress in my closet. My marriage has never been better. My friends all love the new me. I enjoy going out with my husband and am no longer anxious or nervous that I am being looked down on or feel that I am unattractive. I look in the mirror now and smile!
Dr. Smoot & his RN Carmen were absolutely amazing! Being that they were recommended by a personal friend who not only had a BA done by him before, but actually worked at the LJCSC. From the moment I stepped in, I was greeted, I was educated not only on my surgeon, but on my surgery as well. I highly recommend this facility, and staff. Very happy with all my results thus far, only 1 month post op. Will definitely be back for more procedures!!!
I feel much more confident in my appearance. Everyone was friendly and accommodating and made the experience pleasant.
I liked the helpfulness and friendliness of the staff. I thought the waiting areas were spacious and comfortable. Most importantly, I was very satisfied with Dr. Smoot's credentials and his bedside manner.
I feel fresher and more competitive at work. Dr Smoot and the entire staff are exceptional!I would highly recommend Dr Smoot and histeam to my friends and family for any cosmetic procedure.
Personal attention to my concerns and/or reservations. Also, explanation of my treatment and anticipated results were very helpful.
All was great as described in this questionnaire!
I felt that the surgeon nurse, and patient care coordinator were all extremely helpful, kind and knowledgeable. Most of my questions were answered before I even had to ask, because they all were very thorough in their explanations of what to expect before, during and after the procedure. They were all happy to answer any other questions I had, and seemed to genuinely want to make sure I felt comfortable. After having a second consultation somewhere else, the team at LJCSC stood out even more for their professionalism and dedication to helping their prospective patients through the consultation process.
I had an overall pleasant experience. I have no complaints about the consultation and felt everyone was very professional and informative. I was made to feel very comfortable. I have not yet booked the surgery because I've got cold feet and am having issues caring for an elderly parent.
THE OUTCOME. JUST RIGHT!
My experience was pain-free and with a short recovery time. . LJCSC and their entire staff are an all around 1st Class operation.
The consult time seemed insufficient to cover all the procedures involved in my facial cosmetic surgery.
i know i will get exactly what i want with following through with my procedure. they showed me my options&made my vision come to life. i trust the doctors opinions&expertise also because of a friends personal testimony that recommended her surgeon&i loved her results. my payment options are easy to set up&monthly payments are by far the best investment i am going to commit to:))) im excited to see my own results thanks to the location i chose. very relaxed&serene environment as a well
Everything was easy to understand, office was nice, good customer service
I have known Dr. Smoot for many years. Since I've never had cosmetic surgery, I feel comforted knowing that I am in good hands with Dr. Smoot.
I had triplets and my breasts were terribly sagging. I wanted to be fixed" but I did not want to have "barbie doll" breasts. He listened to me completely and I look amazing. My husband still can't get over the difference.". Dr. Smoot met my expectations 100% with my lift and augmentation. I only wish that I had done this procedure a few years ago. I look and feel amazing. Dr. Smoot is truly gifted and his staff is fabulous. I would not go to anyone else to have another procedure done--that is how confident with Dr. Smoot.
The scar if off alinement (that really bothers me) and the pain on it still keeps me up at night. There were no suggestions on why or how to prevent this. There was no advice on healing the scars. I am not sure if they registered the implants with the company or if I was supposed to do so.I also thought one of the implants broke due to the scar being so high and visible but they said it had not broken.
I'm more confident with my look. I don't feel like I have to hide my chest in swimwear anymore. The entire staff made the experience pleasurable. Dr. Smoot was very honest about the procedure and possible complications. Carmen was extremely helpful with answering questions and pre and post-op advice. Front desk staff were always polite and courteous. The patient coordinator provided a detailed breakdown of procedure cost and financing availability.
Carmen was an amazing nurse!! Beginning with the office staff all the way up to DR Smoot, I felt my experience was amazing. I was well prepared by them through every stage of the procedure. Every time I checked in, I could always count on the friendliest smiles at the desk. My nurse was very attentive from day one, so much so that my mom adores her! The work that Dr. Smoot did on my procedure was the best I could have wished for. For all I'm grateful.
It's helped with my confidence and self esteem to be higher and alot more positive. I was able to communicate directly to the surgeon the goal and vision I had.
The doctor really understood me and staff made me feel very comfortable. Everyone was wonderful. Easy surgery and recovery. Would highly recommend to anyone I know considering the same surgery.
I followed every detail of pre-op and post-op per my surgery booklet. I feel my speedy recovery has been, in part, due to this. Also, everything is outlined and the time frame for the different aspects of post-op care were explained thoroughly by Dr. Smoot. The understanding and professionalism by entire staff. Dr. Smoot has a kind, caring attitude and highly qualified practice. He takes the time to look at any concerns and explain what is happening and why. Also reassures about timeframe of total recovery. I also appreciated Carmen for her understanding of my concerns, and her gentle care and after care.
I am only a week and a half post op so I am still waiting to see final results. So far I am happy with my progress though. Everyone on staff has been very patient and kind.
I feel more confident and good about how I look in my clothes. From the initial phone call to the practice to the post op, I felt very comfortable and confident in my decision to have surgery with Dr Smoot. Carmen the PreOp nurse and Dr Smoot answered all of my questions and provided me with a booklet that explained the procedure and what to expect pre and post op.
Wait time was minimal for all appointments. Nice people, beautiful facilities. This isn't my first visit. I trust my doctor.
EVERY ONE I DELT WITH AND I ALREADY HAVE RECOMMENDED DR. SMOOT AND STAFF.
I really did my homework beforehand and found Dr. John Smoot head and shoulders above the rest. He listened to what I wanted and gave me realistic expectations. The entire staff was friendly, professional and easy to talk to. I was givin a list of things that would make my recovery easier such as Arnica and vitamins and I felt very prepared. I was also sent home with supplies from his office such as guaze, face cleanser and moisturizer. The whole experience exceeded my expectations and I highly recommend Dr. Smoot and his staff.
When I told about size I wanted 375cc. They provided me 345 ..Or before To consult about gel Breast implant . They offer ( different) me one band but on the day you decided to do pre-op, they give you no option they provided Natrelle,,, I think that is not honest to customer !
The staff and the doctor were knowledgeable, friendly and put me at ease.
EVERYTHING and EVERYONE was FANTASTIC! I have already given out info to a lady sitting in the chair next to me at the hair salon.
Carmen was super sweet and helpful, Dr Smoot was fine and Jessica the patient coordinator was also kind. The construction around the office is awful and very difficult to park and valet was a long wait and expensive. This was my first consultation. I have two more appointments before I make my decision. I just really didn't feel wowed" by the office. The receptionist had no personality and it was obvious it was my first time in the office. I would have expected her to advise us on where to sit and that coffee and cookies were in the other waiting area. Otherwise the practice was nicely decorated and everybody was nice and the wait was minimal."
Loved the caring staff and how clearly everything was explained.
I had a lot of Sun damage. My skin came out wrinkle free except for the lines around my eyes. I am still swollen on my cheeks and neck so I'm not sure how things will turn out. My neck looks beautiful no wrinkles. But I look Refreshed which is what I was looking for.
Dr. Smoot And team work well together and made me feel special everytime I came in to see them.
In addition to the neck lift, which also lifted my lower face, I had breast implants removed and replaced due to encapsulation. I was very pleased with Dr. Smoot and felt he listened to me and did just what I wanted without overdoing anything. I am getting lots of compliments and love the new look and feel of my face and breast. I have several friends planning to make appointments with Dr. Smoot. All the nurses were wonderful.
Staff members are welcoming. Scheduling appts are flexible. Dr Smoot is great
The office was warm and inviting the staff was very friendly and knowledgeable Jessica was very polite and let me know I would be in good hands
I'm very happy with how the staff treat me , they were very kind ,and very nice ,informative , and they listened . I'm also very happy with my results ,so much weight was lifted off me by removing my implants and having removed skin . That's all thanks to Dr Smoot the Sweetest most kindest gentle Dr I have ever met ! Thank you so much! Your office is the Best I ever been to ! Mary is the sweetest and most helpful! Carmen is the kindest and most patient and very nice ! Thank you everyone xoxo
I've never had a surgery before and Dr Smoot, his team and the office were nothing short of amazing. I had done a few other consultations at other Plastic Surgeon offices prior to meeting Dr Smoot and left all of them feeling unsure and nervous. But, after meeting Dr Smoot and his team, I knew for sure I wanted him doing my surgery. He was very professional and honest and wanted to do what he thought was best and not over the top. Which I totally appreciated. I went into the consultation with knowledge I had read online and a certain size in my head that I thought would be right for my body and Dr. Smoot did a great job explaining how that might not be the best fit for my body and the look I want. I felt totally comfortable with Dr. Smoot right off the bat. I also love the fact that they give you surgical bras after the procedure as a lot of people I know didn't have that luxury.
Dr. Smoot hold careful and high standards. The practice team clearly cares about the whole patient experience. They were happy to answer questions. Dr. Smoot is an artist and gives a realistic picture if what the outcome will be. I love Dr. Smoot and Carmenaa well as Carla! So happy!!
Dr. Smoot and his staff were knowledgeable, friendly and honest about my unique situation. When he read the MRI and saw that my implant (sac) was not torn, he recommended that I not put myself through a surgery that was not necessary. He explained that the capsule my body had created around the sac was cracked, but I was in no danger from this.I truly appreciate the time he spent with my husband and me exlaining my circumstances and reassuring us that since the sac was in tact, I was not at risk. He has my complete trust, and based on my experience, I would recommend him in the futurel.
I wasn't sure Dr. smoot knew exactly what I was asking him about wrinkles under the newly resurfaced area
The entire experience was great. From the initial consultation to the timeliness of surgery, and the outcome of my procedure
Dr. Smooth was great and did a fantastic job. I am 100% satisfied and highly recommend him to anyone else.
Dr. Smoot and staff met all expectations before, during and after surgery.
Very friendly and informative. Results were wonderful. Felt safe and if I had questions there was always someone available.
Professional, caring and highly skilled providers listened to my surgical goals, candidly discussed the best way to achieve those results and ultimately performed appropriate surgery that resulted in my achieving those objectives.
Everything went smooth and the staff was all great and very attentive.
I went to Dr. Smoot after I had implants that severely bottomed out. (surgery done by another Plastic Surgeon). He did a great revision job! He fixed the problem and there is less scar than before. He was very professional. A few days after the surgery I got very sick, nothing related to the surgery. Dr. Smoot called my husband or I every day for several days to check on me. And it was over a long holiday weekend. He was truly concerned. I also had an eyelid lift. I figured since I was going to be knocked out anyway, why not? What a difference! I can actually see my eye shadow now. If I every need a plastic surgeon in the future I won't waste time shopping around, I will go directly to Dr. Smoot.
Dr. Smoot and Carmen were very professional and made me feel comfortable pre and post operative. They took the time to answer all of my questions and concerns. I felt as if i were their only patient.
Very professional. Prompt service. Comfortable atmosphere.
Dr Smoot and his staff were cariing and professional. They took good care of me before, during and after my procedure.
Dr. Smoot is careful and respectful. I know he is a perfectionist and takes his work very seriously. I sincerely trusted him and held his expertise in high regard. Carmen was knowledgable and friendly and always wore a smile! love her!! Karla is awesome! She even emailed me a week or less post op saying she was thinking about me and asking how I was!! Thatmade the whole experience even better knowing that I am more than a patient id number! I feel like part oftheir family! The front office stay was always helpful and friendly and knows my name! The OR nurses are great and the anesthesiologist was AMAZING!!!Love! Love! Love this practice and Dr. Smoot is a WONDERFUL surgeon and person!!!!Thanks for everything!!!! My hubby feels the same way!!!
Dr. Smoot listened to my VERY detailed commentary; no one knows my face as I do.He did EXACTLY what I wanted; and it turned out beautifully. If he didn't know what was doing, all my pre-op commentary to him would have been for naught.I would trust that man with my face...anytime. And I'm NOT a trusting person. Especially not with my face.
My doctor was extremely helpful in sizing and making me feel comfortable with the process and that I would have the outcome that I desired I was extremely excited and happy about the end result and so happy I chose Dr Smoot
They made me feel very comfortable and were and very caring. They made me feel at ease, as I was very nervous to do this.
It was very pleasant experience. The girls were very nice.
Result of the surgery are amazing , Dr Smoot did a great job on my lift without making look my breast done" , my breast is looking better now that it did on my 20's. "
They were able to accommodate my short time frame to have the surgery. Very informative , I felt safe . I felt confident with Dr.smoot, his nurse and the rest of the staff .
I was very happy with my results and have told many friends if their considering cosmetic surgery to to get in touch with Dr. Smoot and his wonderful staff.
The staff from the beginning was amazing. Karla was my first experience with the office and she made me feel extremely comfortable financially as well as the procedure. She was extremely transparent and honest and open with me. She mentioned she had the same procedure done by my doctor and it made me feel a lot more comfortable. Then when I met with my nurse she was so informative and helpful. Meeting with Dr. Smoot was great as well. He was very honest with me about the things I wanted to do and he really cares about my body and the safety of everything. I would highly recommend this office to everyone I know wanting to get something done.
1. Friendly, competent, and knowledgeable staff. 2. I have used Dr. Smoot before and I was very satisfied with the results. Dr. Smoot is an excellent plastic surgeon, who has integrity and is an expert in his field.
Dr. Smoot and the staff were incredibly helpful and knowledgable. I was comfortable from start to finish. They were all amazing and friendly.
Everyone I interacted with was professional, friendly, and open about what was possible and what the limits were. Even when discussing the needed post operative over night observation every thing was explained. Definitely worth it.
I was treated so well , and encourage to be treating myself as well as the staff did . From the front desk to the end of the surgery . My life change as well as my attitude towards it !
I felt like the doctor didn't listen at all to what I wanted and was not eager to talk about why he wasn't willing to listen.
The surgeons personality was not a good fit with mine. I want a Dr who not only excels in his profession but also comes across as a real person. I need someone who has a sense of humor and can find some levity in the situation I'm facing. Dr Smoot is obviously an expert in his field but he seems to take everything in life very seriously without any humor and that was a negative for me.
wish i had known about dr recommendation to get filler to soften under eye sag BEFORE I was done with RN that did other fillers
Price was a little higher than expected
I HAD A WONDERFUL EXPERIENCE WITH TWO PROCEDURE BEEN DONE TO MY WIFE
I am still numb and it was a procedure where you were not expected to see immediate results so I don't know how it will turn out
Because I came to a very professional establishment with highly trained personal, I knew I was in the hands of the best care possible.
The Surgeon & Nurse Coordinator were very knowledgable about the procedure, and made me feel comfortable in knowing there was no pressure to do the surgery at this time. They were very honest about what they felt would be a good fit for me, and what might look a little Much" for my body frame. I greatly appreciated the honest opinions, and WILL be scheduling my surgery for later this year."
Exception experience. The entire staff and Dr. Smoot were very thorough in the details of procedures, what to anticipate and overall very warm in their approach. Thank you.
Great, friendly team. Made me feel so comfortable every single step of the way. And I appreciated how willing you were to meet with me when I had some questions post-op. Keep up the great work!
The staff was friendly, informative and supportive. My results were fantastic! Every one was in awe of the marvelous job Dr. Smoot did
Friendly welcoming staff
The staff was extremely friendly and Dr.smoot listend to me and gave me exactly what I wanted in my procedure. I'm very pleased with my results.
I had a somewhat difficult revision request and Dr. Smoot did an amazing job!! He thoroughly explained what problems I could face and was there for me when I had additional question. He listened to my concerns and desires and gave me the results I was looking for. After surgery, he gave me more help to avoid contracture that I had previous issues with. I am very happy I choose Dr. Smoot.
I was treated with absolute care and respect and was not at all pressured into anything. I was well educated about the procedure I was considering and given plenty of time to ask questions and try any sizes without feeling rushed.
My surgery went very well , And the out come was everything I wanted ,Am very pleased with the results. Thanks to doctor john smoot and his wonderful team . I highly recommend them. Happy and satisfied patient .
Dr. Smoot was very thorough and answered all questions that I had. He is very conservative in his approach which I appreciated. I believe Dr. Smoot is honest and if he doesn't feel you need a certain procedure he will let you know, all the while letting you make that final decision. He made me feel at ease and comfortable and he showed genuine interest in me and why I was there. Dr. Smoot is a very down to earth, approachable doctor. I really appreciate that.
My experience was greatI am very satisfied Dr.Smoot and Carmen they were very professional
Everyone was very friendly and knowledgeable.
I felt very comfortable with dr. Smoot.
Dr. Smoot described how he would make the changes to my face, and then took his hands and showed how he would tighten. I already knew he was competent since my sister-in-law has had a couple of procedures done and she looks fabulous and raves about Dr. Smoot.
They made me feel comfortable and I felt like I was at home. I felt like the staff truly cared for me and wanted the best possible outcome for me.
Very professional, informative and friendly,
Dr. Smoot was very kind and straight to the point. He was very realistic with my goals and out come. I am very happy with my results and would recommend him to all my friends and family for procedures and strangers. I got what I paid for and it was a pretty penny and worth every cent!! All the staff were very helpful and kind and all appt.'s were in a timely manner. I have all good things to say about Dr. Smoot and his staff.
My decision to postppone this surgery is purely financial. I was very pleased with my visit and the information I received. The office is lovely and comfortable and the staff is excellent. Dr. John Smoot has taken excellent care of me in the past and I have no doubt that he would again in the future.
Dr. Smoot and the staff at the surgery center are the best! They answered all of my questions and made me feel comfortable throughout the entire experience pre and post op. I'm extremely happy with my results!
My experience with Dr. Smoot was wonderful. I'm a very nervous person when it comes to surgery or any procedure that has to be done, so when I decided to go through with an elective surgery he eased my mind tremendously. He listened to every little detail and I am so so happy with my outcome. Dr.Smoot and his team are wonderful. Thank you again.
It started with my first phone conversation with my Patient Care Coordinator, Karla. She was so nice and made me feel so excited for my consultation. Then I walked into the office and was impressed by how comfortable I immediately felt. It was far from a clinical setting. I felt at home. I only waited a few minutes before I was taken to my consultation where I met Dr. Smoot and his nurse, Carmen. Even though it was my first time meeting them both, I felt like we had been friends for a long time. They were both so comforting and friendly. I enjoyed the fact that I was able to try on sizers during my consult and knew I was getting their honest feedback. Carmen even took photos so I could review them at home and be sure of my decision. My questions were answered thoroughly and I just knew this was the place for me. I set my appointment right then and there, made my payment, and was seen for my pre-op right away. Everyone I came in contact with that day just impressed me. I had a consult with another surgeon later that day but never once regretted having already paid my deposit to Dr. Smoot's office. I knew it was the right choice and was so excited for him to perform my surgery!
Dr. Smoot is a consummate professional and his artistry is impressive.
The agreed upon size and appearance from my preop visit is not the same as the end result. I was led to believe that my breasts would be larger than they are. I wish I could have them redone as I am very disappointed with the results.
The entire staff, from the receptionists to the nurses, were extremely friendly. They made me feel very comfortable during a somewhat nervewracking time. On the day of my surgery, the assistant that helped me get ready for my surgery was spectacular. She put me at ease and the next thing I knew, I was waking up and getting ready to go home. Overall, it was a great experience. I am quite satisifed with my results, and would recommend the center to friends.
Starting with Jessica clinical coordinater" was very detailed about every little detail that I needed to know adding to that her amazing personality, honesty, professionalism & her gorgeous smile !! Luv u Jess ????Carmen & Paula wonderful nurses, full of knowledge & patients & lots of help & advice were given from both to me !!! Thank u ladies ????And last but not least Dr Smoot !! Will always be recommended to all who needs any type of plastic surgery .. From the great results that I was highly satisfied with !!! Tons of appreciation & thanks to all staff members & surgeons .. Would luv to visit again & again "
Great service. Very welcoming and cheerful.
Everything went as explained. Everyone very friendly and never felt uncomfortable.
Dr. Smoot is the best in San Diego, if you mention his name people know it. From my first appointment to my last I have been treated with so much care and respect. I am beyond happy with my result. I would return to Dr. Smoot for another procedure in the future. I have already recommended him to many friends. He's the best in San Diego. I am so happy I listened to all my friends who have seen him.
This was my second surgery with Dr. Smoot. He came highly recommended to me for my initial breast lift and augmentation fourteen years ago. He is a true professional - and the best doctor, period!
Told me truthfully what I needed to do
Dr. Smoot was absolutely amazing. He made me feel completely comfortable during my all pre survey appointments, the morning of my sugary and all my post op appointments. He literally met every single expectation I had for my surgeon. He went above and beyond with making sure I knew exactly what to expect when getting a breast augmentation. No questions went unanswered. As for my results I don't think I could have asked for a better outcome. The size shape and placement are PERFECT! I had absolutely no complications and even if any did arrive I know that I could count on Dr. Smoot and his wonderful staff to take excellent care of me. I highly recommend Dr. Smoot to anyone looking to get a breast augmentation or any other type of cosmetic surgery.
I was really scared about having surgery and being put under anesthesia. Everyone from the front desk person, nurse, anesthesia doctor, and plastic surgeon made me feel very comfortable. They explained everything to me, but did so in a way that set me at ease. They called me and followed up with me to see how I was doing after the surgery. They made me feel like family and treated me as you would expect a good friend or family member would- with genuine care and respect.
I trust the physician 100\%
It was all that I had expected it to be. I was a little nervous going into this and they made me very comfortable with it all.
I felt very comfortable walking into this office. It was very welcoming and everyone was very nice and helpful. The nurse and doctor was very patient with my questions and they gave me all the answers that I needed to know. They provided me with everything I need for my procedure.
From the moment that I walked through the door for my initial consultation I knew that I found the right Doctor/Office. The staff is always friendly and willing to take the time to review what to expect and answer any questions. Dr. Smoot is the best, his no nonsense approach has the patient always at the front of his priorities. I would return to the office for any additional services that Dr. Smoot recommends. I am so very happy with my procedure! I swore I wasn't going to ever get this done, now that I did I am kicking myself for waiting so long. But very thankful that I decided on Dr. Smoot and his staff. Quality People and Quality Service! I will be back.
Everyone was very polite friendly and respectful. Always were thwre for me. ALWAYS!!! Amazing job! Very very happy!
I had almost no bruising and no other complications. Every professional I have seen since the surgery is highly impressed with the results. This includes my macular surgeon and his tech! (In fact he will recommend Dr. Smoot to his wife!) I was always informed by a friendly, caring, informed staff. They genuinely cared about my experience and were always accommodating.
Very professional and made me feel very comfortable. No pressure.
I felt very comfortable with the staffs including the doctor. I felt that they were straight forward and honest with me. Dr. Smooth took his time and made sure that I was well inform with the surgical procedure that I chose for him to perform. He also called me to see If I was doing alright the day after the surgery. This is my fourth surgery and this had to be the best experience with a Dr.
I liked the customer service. I was given an appt late in the day and even though it was evening time they didn't try to rush me to get out the door. I get follow up emails every so often from my coordinator and I love that. Dr. Smoot makes sure that you know what your getting into and exactly what you want and is very direct with his methods, that in turn makes me trust him with his opinions and how satisfied I believe I would be with going into the surgery.
Dr. Smoot and the LJCSC team met all my expectations. I felt at all times that my needs were a high priority and the focus of their efforts. All my questions were addressed and I was given a realistic expectation of the results of my surgery. I was able to build a high degree of trust in Dr. Smoot which gave me confidence to go ahead with my surgery.
Loved Dr. Smoot, Carmen, and all Staff.
Was very scary thinking about it all .but the hole staff put me at rest. Was a very nice experience!!! The big thing it came out very natural...
Dr, Smoot's office and staff made me feel like family. Everyone was so kind and caring. I loved all of them and will be back again soon!!!!
The doctor actually listened to what I wanted and price was all inclusive and affordable.
The staff here is amazing throughout the entire experience. Dr.Smoot and his team of nurses were very open to answering all my questions and helped calm my nerves day of surgery, as well as after. If i had any concerns, they called me back right away to make sure I was satisfied. To anyone considering this procedure, or any for that matter, Dr.Smoot is the one to go to for sure. VERY HAPPY :)
I honestly just felt very comfortable. Everyone in the office was inviting and could answer any questions or concerns I had. It was a wonderful first impression and I know that this is the place I want to get my procedure done. No doubt about it.
I had a breast reduction with Dr. Smoot 9 years ago and after having children decided to have a breast augmentation. It was a big decision because I didn't want to be unhappy with my body like I was prior to my reduction. Dr. Smoot, the staff, and I discussed our options and made me feel comfortable with the decision to move forward with my augmentation. Everyone in the office was welcoming and supportive, making me feel extremely comfortable. I am very pleased with my surgery and grateful for the wonderful experience!
Loved the staff! They made me feel very comfortable. always there to answer any questions I had. Loved my nurse! And dr smoot did an amazing job listen to exactly what I wanted! He made me feel very comfortable. good experience all around! =)
Professional, caring, informed, sweet and nice is perhaps the best way I can describe my experience with doctor Smoot and his staff. I am beyond happy with the result of my surgery. I higly recommened him to all my friends.
It's self problem not from the doctor or the staff .. For them the are perfect ..
Dr Smoot and his nurse Carmen created a plan of care that was personalized to me. I never felt pressured or rushed during my visits and knew I could get answers to all my questions. I am very pleased with the results of my surgery. It was a good experience.
I knew from several prior surgical experiences with this doctor that he is highly skilled at getting the best and most natural-looking results. He is very caring and honest and there is no pressure whatsoever when you go for a consultation. My friends who know that I had the procedure are amazed at how great it looks with absolutely no tell-tale signs of surgery. Several have decided to go for consults themselves! Carmen and the rest of the staff are just wonderful too.
The surgeon & staff very friendly, helpful and willing to help/listen at any time. Everyone very positive and professional
The whole experience was amazing Dr. Smoot and the staff made me feel like I was at home and they are very welcoming.
Dr. Smoot has an incredible staff. They were all very pleasant, caring, patient and explained things in detail.
Procedures were explained well. Post-op care items and how I might feel after the procedures were told without being candy-coated" ...I loved the honesty and friendliness of the staff. Very caring and easy to work with. "
Everyone was very nice and respectful and fun, they had a finance option, which I wouldn't have been able to schedule surgery and mostly the dr made me feel super confident in him that I knew he was the one and didnt even go for anymore consults
My results are fantastic. I am very pleased with the outcome. Everyone went out of their way to make sure that I understood the procedure. This is my third surgical experience with Dr. Smoot. I plan to return for future surgeries here with Dr. Smoot. I have already referred a friend to the practice.
I liked how they made me feel comfortable.
Dr. Smoot and his nurse Carmen as well as Karla the patient coordinator were extremely helpful and answered any questions I needed. My consultation and information given were very detailed and I was able to fully understand everything and made me feel comfortable. I was very satisfied with the information given and help from the staff.
The staff was amazing as was the atmosphere of the office. Everyone was very welcoming and accommodating.
I have been to Dr. Smoot twice before for surgical procedures and I have been very pleased with the results each time. I will continue to see this Doctor and refer my friends. Dr. Smoot and his staff are caring and professional. He listens to me and does not try to sell me things I do not need. He is honest and empathetic. He patiently explains the procedures and what results I can expect. I am extremely happy with my results.
The staff is sincerely concerned and attentive to the issues. I know for whatever has happened I am in good hands and thankful I was there instead of somewhere else.
I loved the environment of the office and all the stuff. Everyone was friendly and helpful. Plus I love the outcome!
Friendly, patient staff that made me feel safe, welcome, and appreciated as a patient before and after surgery. My surgeon was a great listener and provided me with the best possible results.
I was so pleased with the overall experience I had with Dr. Smoot and his staff. I felt very comfortable from the first consultation with Dr. Smoot. I am so happy with the outcome of my surgery and will return to Dr. Smoot if I decide to do any cosmetic surgery in the future. I would highly recommend Dr. Smoot and his staff.
Dr. Smoot and his staff are a well tuned, professional, and personable team! I was well cared for and had great results. I have already recommended Dr. Smoot to friends and family and will continue to do so.
Dr. Smoot does amazing work and I would recommend him to my friends. Was very happy to learn of the free face treatment too. Thank you Dr. Smoot!!
Md experienced and knowledgable of best size for natural look
The efficiency of the appointment and visit. The communication and friendliness of the staff. The Doctor's references in the medical community and his straight forward honesty and knowledge.
From the very first telehphone call with Karla about setting up a consultation to my first visit with Dr. Smoot and Carmen, I was welcomed and treated with care. All my questions were answered and the time was taken to answer all of my concerns. After my consultation, follow up e-mails were sent from Dr. Smoot's nurse Carmen about any new concerns or questions. I was very pleased with the entire experience.
I had the best experience during and after my surgery. The nurse and Dr. Smott were the best in explaining the surgery and post surgery process. There were no surprises as to how the surgery was going to be during and after. I have highly recommended your office. Great Job!!!
I was very pleased with Dr. Smoot. I met 3 other doctors and chose to use him for my augmentation and lift. Very professional and ethical doctor. I didn't see him personally for a lot of time, but saw several nurses more.
The Doctor was very nice, and cordial. He made me feel comfortable and answered all questions.
I will highly recommend Dr. Smoot and the staff to my friends. The welcome feeling you get as soon as you walk in the door. All my questions where answered fully. I have a new look and feel great about my decision. Thank you Dr. Smoot.
Nipples look different. Not happy. Office and staff is fine. Just not happy with outcome and still an ongoing process to get corrected and healed.
The atmosphere is so welcoming and friendly. Everyone makes you feel comfortable and my Dr Smoot did an outstanding job on my augmentation and mastopexy.
Md was knowledgable and realistic with how to achieve a desirable natural look.
The doctor and staff were very personable and helpful. Very clean office. Very comfortable before and after surgery.
Everyone was very friendly and caring. They made me feel comfortable and I felt like I would be in good hands if I chose to have the procedure done there.
Everyone was very helpful always, since the moment I emailed la jolla cosmetic centre for more info and the day of consultation. All my questions were answered they are amazing.
All members of the practice were very nice and informative and made sure my boyfriend and I were comfortable. Everyone seemed very knowledgable.
The staff and doctor were very friendly and competent. They took time with me and didn't make me feel rushed. They made me feel confident about their facility.
My experience was exceptionally satisfied from the outcome of the surgery resulted by recommendation of Dr. smoot & his head nurse Carmen. Dr. Smoot's work is astounding which was exceeding my expectation. I'll definitely recommend Dr. Smoot to all my friends. Thank you.
Overall the experience was very positive and very personal. We felt that all staff members spent plenty of time with us and never made us feel rushed. The surgeon seemed to genuinely care about me as the patient.
Staff was very friendly and knowledgeable in their respective areas. I felt like I was more than just a number walking through the door to them, that was important. Staff answered my questions about the procedures, what to expect, and about pre-op and post-op appointments fully. I especially appreciated learning how I might feel after the procedure, and what to expect without candy-coating things.
Dr Smoot and his staff made me feel very confident with their friendly attitude and capable manner.
The overall experience is just amazing. And being a young woman I felt very respected and not at all judged. But I also liked the liberties the doctor took to ensure my safety such as if he found anything off while in he would send it to the lab for testing, and the ability to go larger or smaller based off my wants and what would look best on me although we did have an around size we wanted. He was all based off of what I wanted and what would make me feel better about myself. During my first visit I began to cry because I was uncomfortable about showing my body. But he comforted me and let me know it's all okay and that it will all be fixed. Now I am perfect and happy with myself and have found more self confidence because of him.
I love the way my breast look even having the scars they look beautiful. He was very concerned about the tightness of one breast.he didn't blow me off he actually came out to see what the problem was and assured me that it was normal but they will continue to monitor it and do whatever is needed to be done to correct the problem if worsens.but just looking at my results now a day after having the surgery I am so thrilled at how good they look and the size of the implant fits my body perfect. I will return to him for any further procedure I want done. He actually takes the time to listen and did his best once I was in the OR room to ensure I would get the results I wanted.he is an amazing surgeon and the staff as well. and the rest of the team were so good and made me feel comfortable .thanks to the staff and the surgeon I couldn't have picked a better place to have this procedure done.
Carmen was oustanding! Dr. Smoot was also very nice and informative. I am looking forward to my procedure, thank you-
Everyone was very nice and polite. The surgeon did exactly what I asked him to do. The results are perfect, exactly what I wanted. The only part that I am disappointed with is the scar under my right breast. It did not heal properly. It scabbed up under the surgical tape they used after the surgery and when the surgeon pulled the tape off, the incision opened up. The scar on my left side is perfect and a lot thinner than the one on the right. Other than that, everything else was perfect. The follow up appointments were quick and easy. The surgeon seemed very confident and professional. Over all it was a great experience.
Dr. Smoot was amazing. He was professional, caring and very knowledgeable. I felt so comfortable. His staff was organized and patient with my needs. It was a great experience.
meeting was very low key, no pressure, ........ explained well, good sugestions by the doctor ...... very polite staff and doctor ...... treated with great respect ...... very positive experience ........
I was satisfied with everyone in the office an my experience, just not the outcome I hope that makes sence to whomever evaluates these
The knowledge of the staff and the doctor.
Dr. Smoot and his staff, especially Carmen and Janelle, went above and beyond to make me feel comfortable and to inform me about all aspects of the procedure that I was considering. Throughout the entire process, from consult to surgery and even post op care, I received regular emails and calls from them checking in on me and how I was doing or feeling. I would highly recommend Dr. Smoot to anyone considering cosmetic surgery. He was wonderful and I would return to him I'm a heartbeat should I ever have the need to.
I originally came in for the appointment feeling hopeless due to the capsulation of right breast. I left the appointment feeling very hopeful. Three months post things are looking better than ever. Dr. Smoot and Carmen, his nurse, were very reassuring and supportive. Carmen called numerous times after my surgery to check in on me. I can't tell you how much that meant to me. Thank you.
The staff and the doctor were so friendly and took the time to make sure I was satisfied with my choice. The staff was prompt in returning my call and very understanding with my choice changes
Dr. John Smoot was amazing every step of the way leading up to, & after my surgery. He has a stellar staff who was so supportive & has continuously made me feel comfortable. Everyone was knowledgeable & Dr. Smoot was so gentle & kind with his explanations & his general patient care. Surgery can be a bit nerve wracking, & my mind was completely at ease throughout the entire experience. I''m so grateful I found this team!!
It was always handled in a very personal but professional manner. All staff was very warm and caring during all my appointments.
All staff members were very friendly and knowledgeable. The waiting area and consultation rooms were welcoming and very comfortable, more like a home than a medical office. Dr. Smoot was approachable and kind yet very professional. I received detailed information about the procedure I wanted done. All my questions were answered and concerns addressed. At no time did I feel pressured or uncomfortable. The surgery itself went well. I recovered quickly with very little discomfort primarily because the doctor and staff prepared me well for what to expect during that time. I am extremely pleased with the results of my surgery.
I am very very happy with my results. My breasts look natursl and are an ideal size for my frame and body proportions. My friends are amazed at how natural my breasts look.
Loved Dr. Smoot and his staff! My procedure was quick and my healing time was very easy! Thrilled with the outcome and all my friends are jealous now!
They were friendly, knowledgeable, and open to the procedure that I am considering.
Dr Smoot and his staff are great. He is a very knowledgable and experienced surgeon and his staff is very attentive. I would recommend him highly based on personal experience.
Dr. John Smoot is the brother of Dr. Wendell Smoot who was the surgeon on my Rhinoplasty repair in 2010. Both gentlemen are incredibly attentive to patients questions, concerns and feasibility of surgery, pros and cons. Dr. John Smoot was most caring and put me at ease right away. He truly tunes into the patient and talks to" "not through" the patient. My concerns were addressed immediately by Dr. Smoot. Not only is Dr. Smoot a highly skilled surgeon but a wonderful person, who takes genuine concern and gentleness in communicating with patients. After my consult with Dr. Smoot, I felt totally comfortable with my decision, Dr. Smoot and I communicated brillantly that I am thrilled to soon have my breasts symetrical, not one (rt) smaller from breast biopsy. I feel at ease and confident Dr. Smoot will do an excellent breast aug on me January 20, 2014. Dr. Smoot''s just a terrific, wonderful man who takes personal care and concern with each and every patient.
This surgeon recently relocated his practice and has new staff in a new facility. Everyone was exceptionally pleasant, helpful and thoughtful.
Surgeon wasn't focused on what I wanted.
I couldn't have been more delighted with all the care I received! Especially when compared to the first consultation I had elsewhere. I was also pleasantly surprised to receive a call from Dr. Smoot himself the evening of my surgery. Nurse Carmen was amazing and I just adore her.I recommended a friend who then scheduled her surgery the same morning as mine. It was nice to go through it together and the entire staff were so sweet to us! I will continue to recommend Dr. Smoot to friends and family, as I am extremely pleased with my entire experience.
I was quite nervous about the consultation and the ambiance of the office,it's location, and the friendliness of the nurse that came in the room during the consult put my mind at ease.
Dr. Smoot is a skilled professional. He was invested in the process of guiding me through my augmentation and he genuinely seemed to care about my opinion. He answered my questions thoughtfully and was kind. His staff was patient and had my best interests at heart. The facility is beautiful, clean and made me very comfortable. I had the procedure already and am 100\% satisfied. It was a great experience from beginning to end.
Dr. Smoot is simply AMAZING! Very talented, experienced, knowledgeable, honest & down to earth. I couldn't have picked a better surgeon. His nurse is amazing as well. Before & after surgery they are always there for you. They make you feel so comfortable and well taken care of. The end result was just WOW! So full yet so natural it looks like I was born with them. I'm so happy and so thankful I chose this team. Dr. Smoot is the best in his field and I would never trust anyone else with my body. I would use him over & over again for any procedure. Excellent experience from beginning to the end. I highly recommend him to all!
Dr Smoot was very informative, friendly and welcoming. He gave me all the information I needed and made me feel as though he had all the time in the world to answer any other questions I might have had. The staff was also very professional and made me feel very comfortable. I never felt rushed or unimportant during my consultation.
I am very afraid with the surgery and Doctor smoot and his staff explain me every thing with pacient and kindness.I have a wonderful experience with them.Dr Smoot are very profesional, a more than great doctor but the most important thing he is a great great person.I hope more doctors were like him.
The surgeon and nurse both listened to who I am (i.e. my activities, my expectations, my day to day life). They made sure to make me feel very comfortable. The nurse made me feel at home when trying out the various sizes. She reminded me of my goal to help me make the right decisions. The financial/schedule planner was very informative and helped make accommodations in the schedule to suit my needs.
Dr. Smooth & his staff were so accommodating & knowledgeable. They made me feel so comfortable, all the way through the consultations & now through the surgery & post op care... I am so happy & referring to everyone who is considering any procedures.. Thankful that I chose this team.. The doctor is amazing & his staff is as well!
Everyone I met at the office was very friendly and caring. They made me feel very comfortable with the procedure I was considering. The same has been true with each appointment I have had.
It was a very comfortable atmosphere, the staff was very friendly and knowledgeable.
My first experience with this surgeon and this practice was in 1998; I have returned for other procedures and have referred others to this doctor as well. I am and have always been very pleased with the results looking as natural as possible. I have the utmost confidence in this surgeon.
The surgeon was honest and knowledgeable. The day of my surgery he made me feel comfortable even though I was a nervous wreck. All the staff members were very nice.
I have used Dr. Smoot in the past, and was satisfied; but after a few months, I noticed my breasts didn't look too different.I went back to talk with him and show him and he agreed to relift them at no charge. I will pay the OR and Rx fees, so being that he is honorable means he has morals and I value that.In addition, I am thinking about Lipo- and he was extrememly helpful in explaining the procedure, etc.The staff is also very warm and welcoming and very accomodating.
Dr. Smoot answered all my questions before I even had a chance to ask them. Carmen the nurse was very helpful and informative. They treated me very well and made me feel comfortable. They were also very accommodating when it came to scheduling.
They took real great care of me and answered l the questions I had asked. They have me all the info on the breast reduction I needed
I'm very happy with Dr. Smoot and the nurses. I feel completely safe and can't wait to see the results
Dr. Smoot and his staff were very patient and informative in regards to the different options available. I never felt pressured about my decision. Very caring and supportive surgeon and staff. Excellent personalized care. VERY impressed with their professionalism and patient integrity. So happy with my results. Highly recommend Dr. Smoot and his team!
The staff was very very friendly and helpful. They took the time answer my questions, there was never a wait in the lobby, they were patient with my decision making process.
Dr. Smoot and his staff are real sticklers for perfection. In this industry that is what patients want. I must say, I have been to several other plastic surgeons and did not receive the results in which i received with Dr. Smoot and his staff. Everyone treats you with respect, confidentiality, and you feel like you are the only patient they are seeing.
Everyone was informative, professional and friendly.All my questions were answered and I was very satisfied with Dr Smoots explanations regarding surgery and expectations.
One area under chin which still has some fat that should have been removed, as acknowledged by the surgeon.
Except for my previous statement made, I feel the doctor was excellent in his work and his communication, his nursing staff was very well informed and very compassionate, the anesthesia group were very good and made me feel comfortable with what they were doing. I am a veterinarian so things were explained in a little more detail which I appreciated too. When I had a complication (which I completely understand can happen), Dr. Smoot was very calming about it so I was not worried when a second procedure had to be done. I was very comfortable with everything that happened from the preop appts through the post op ones.
I am so pleased with the out come! I would do it over again in a heart beat if needed.
Everyone in the practice made me feel comfortable. The results were excellent. My breast augmentation looks very natural and fits my body well.
All pertinent information was communicated effectively. The surgeon is an expert. Very knowledgeable and understanding. Staff was courteous, friendly and relatable.
I will have better feed back after my procedure
Love Dr. Smoot! Highly recommend him!
I was less than fully satisfied with the placement of my nipples; I wanted a more upturned look. Also my left nipple is somewhat misshapen. I also have a lot more numbness than I was hoping for. Overall, however, the surgery was successful in the objective of lifting my breasts. And I think Dr. Smoot is a nice person/doctor.
Quality of care. Outcome of procedure was what I had hoped for.
I thought after my breast lift I would be able to occasionally go braless. There is no way I could not wear a bra.
Dr. John Smoot and his staff are all very professional, friendly and helpful. I've had this surgery many times and always ended up with capsular contractures. This is the first Dr. John Smoot performed this surgery using Strattice and so far I am having good results.
Results and dedication to my results
Overall I am satisfied. I look better than I did before. I wish I did not feel the need for additional procedures costing a lot more money than expected, but to get the ideal more natural look and feel that I desire, it is probably necessary.
Dr. Smoot was so informative and made me feel so comfortable. He made sure I looked as natural as possible and my results are exactly what I wanted. He is an amazing surgeon. He staff are also very nice and welcoming.
I was very pleased throughout the whole surgical experience.My post op period has been great. I was given complimentary facials in the Skin Care Center andI met Carol, she has been an amazing support and gave me a few ultrasound treatments aftersurgery to assist in the numbness and swelling in my face and facials also. She is wonderful.I enjoyed Dr. Smoot and his staff, thanks so much.
Each member of the staff was respectful and caring. I felt that each person involved in the surgery was highly competent and caring. I was very pleased with the healing process and the outcome of the surgery.
The entire experience was excellent. I was made to feel comfortable, everyone was very friendly. I had quite a bit of apprehension on the day of the surgery, but was put totally at ease by the caring staff. It was a wonderful experience.
Skilled competent staff and doctor, excellent patient care as well as very happy with the result.
The end result was beautiful! I trusted the doctor to make the best decisions for me and my body and he did!
Dr. Smoot and his staff were very professional
Surgen is very experienced, friendly and seems to care for you and your comfort. Nurse always there to answer questions or concerns, also very friendly. Office and rooms very clean. Overall great experience!
I thought the laser procedure on my face would provide a better result than it did.
Dr. Smoot was very professional and made me feel completely comfortable. I am absolutely thrilled with how the surgery went.
great experience. no pain. look a lot better. wish i could keep my weight off.
all of the staff i interacted with were very kind and professional. The doctor took his time to listen and make a plan with me.
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