Valley ENT

I've known Dr. Blume for 7 years. He's my favorite specialist.

Communicated process needed to get the Inspire program achieved.

Great Experience.

Procedure steps were straightforward. I initially saw a nurse/technician who went over my medical history. I then saw the doctor who looked at both ears and removed ear wax buildup. Next step was taking the hearing test. The nurse/technician administering the test gave me simple and thorough instructions as the test was being performed. Final step was a review of the hearing test results with the doctor. Explanation of the results was understandable. Option for using hearing aids was given but not aggressively pushed. I ended up scheduling a follow up appointment with an in-house audiologist to try a pair of hearing aids for a week. The audiologist was thorough with the explanation on how to use the hearing aids and what they might do for my hearing. Again, there was no aggressive push to buy the hearing aids, with an emphasis on deciding for myself if I needed them. This approach was appreciated. I ended up deciding that I did not need hearing aids at this time, but I scheduled a follow up exam in two years. If and when I do need hearing aids I will most likely buy them from this office.

The office always seems to run on time and Dr. Gonzalez is great.

Everyone from the front desk, nurses and doctor were very friendly, talked me through everything going on and answered all questions thoroughly.

Best cleaning I have had.

The doctor directly addressed and understood my reasons for my appointment with him. We were a bit rushed, thus a few things were verbally short.

Dr. Blume was very thorough and carefully explained to me what was going on with my throat, which I appreciated very much.

Prompt, looked for possible reason why I am hoarse and scoped down nose to make sure no problems.